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israa Mohamed Abdelsabour

Customer Service Agent at Telecom Egypt

Mohandessin, Giza, Egypt

Work Experience

  • AccountantFull Time

    Elhamzawy office for accounting and auditing services

    Sep 2021 - Present -3 yrs, 11 months

    Egypt , Giza

    • Job Details:Prepare asset, liability, and capital account entries by compiling and analyzing account information. Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports Compute taxes and prepare tax returns.
  • Customer Service AgentFull Time

    Telecom Egypt

    Mar 2021 - Present -4 yrs, 5 months

    Egypt , Giza

    • Job Details:• Answer inbound call, listen and identify customers’ needs to achieve satisfaction. • Provide accurate, valid and complete information. • Handle customer complaints, provide appropriate solutions.
  • Admin AssistantFull Time

    Gamal Gebriel Group

    Feb 2019 - Mar 2020 -1 yr, 1 month

    Egypt , Giza

    • Job Details:• Sending and receiving mail • Create and maintain filing systems, both electronic and physical • Sorting information to prepare data for computer entry. • Reviewing data, verifying accuracy , correcting any incompatibilities • Answer phones and greet visitors • Schedule appointments and maintain calendars
  • ReceptionistFull Time

    JOY co-working space

    Jul 2018 - Sep 2018 -2 months

    Egypt

    • Education

      • Bachelor's Degree in Accounting

        Cairo University (CU)

        Jan 2016 - Jan 2020 - 4 yr

      • High School - Thanaweya Amma

        Orman School

        Jan 2016 

      Skills

      • Communication
      • Microsoft Word
      • Microsoft Powerpoint
      • Multitasking
      • Microsoft Excel
      • Problem Solving
      • Fast Typing

      Languages

      • Arabic

        Advanced
      • English

        Intermediate
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