Ismail Mohammed

Technical NetworkFull Time

• Job Details: Identifies troubleshoots and resolve hardware- software and network related problems encountered by end-users of district network. - Configures and installs windows workstations. - Installing new software, installing new hardware (servers, printers, computer work stations etc). - Setting up user accounts, permissions and passwords. - Overseeing security of all systems, especially the internet installing antivirus protection. - Technical support for people using the network. - Day to day admin and monitoring of network use and planning future improvements. - Suggesting IT solutions to business problems.

IT Support SpecialistFull Time

• Job Details:Install, configure desktop OS, manage and maintain windows 2003 server users and groups. - Maintains and troubleshoots local area networks, Performs preventative maintenance in accordance with department policies. - Installs applications software on the networks, maintains network documentation. - Creates and maintains users, directory structures, security rights and printer configurations. - Troubleshoots technical problems, notifies appropriate technology staff of software failures and provides computer diagnostics. - Assist users with software issues for a predefined set of software. - Assist in the planning of work unit Information Technology architecture. - Diagnose and resolve day to day operations issues. - Facilitate users in obtaining access to systems.