Basic Info

Ismail ramadan

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Agent at Elaraby group

Experience Details

Agent

Customer Service/Support

Experienced (Non-Manager)

• Over 6 months hands-on experience in customer service and sales field
• Hardworking, motivated and goal oriented
• Demonstrated ability to meet or exceed sales targets
• Computer: Email, Internet Browser, and word processing software
• languages: English and Arabic
SKILLS
● Customer relationships building ● Time management
● filling in sale requests ● Multiple priorities handling
● aware of sale system ● Product display & booking
● Strong presentation skills ● Outside sales
● Customer care & following ● Effective Communication skills
________________________________________
●EXPERIENCE
Elarabygroup (Toshiba) in (9-2015) out (till now )
►sales Duties & tasks
• offering the current & upcoming company products
• noting the customers suggestion & expectation and deliver it to the manager
• filling in customers sales forms and requests
• booking and delivering the company products
• Ensured that every customer has a positive attitude about us
• notifying the hesitant customers before the sale is over


Company Details

Elaraby group

El-Maadi, Egypt

501-1000 employees

Manufacturing

www.elarabygroup.com

Jan 2016 to Jun 2016 (5 months)
Security agent at Theba 2000

Experience Details

Security agent

Sports and Leisure

Experienced (Non-Manager)

I've worked before for THEBA 2000 for security and money transfer services
"security sector" ,
1/ I was responsible for signing in & out the bank employees.
2/ I was responsible for the security of an adidas store at giza : (receiving the bags from the customers before entering as a security regulation and get them it back after finishing sales process.
3/ I was responsible for checking customers bags if any alerts !!!
4/ I've worked at vodafone & mobinil stores to make the mobiles show stand secure.


Company Details

Theba 2000

Cairo, Egypt

101-500 employees

Security and Surveillance

N/A

Jan 2013 to Jan 2014 (1 year)

Education

Bachelor's Degree in mangement information system

Education Details

Bachelor's Degree

mangement information system

the higher institute for specific studies, Egypt

B / Very Good / 75 - 85%

N/A

N/A

the higher institute for specific studies
2011 - 2015

Training and Courses

Training/Course Details

MS office

Jul 2016

youtube

i learned how to work on ms office pplications

This profile is fresh!
Last update 28 days ago.

Jobseeker photo

Profile Skills and Keywords

AgentAnalyticalArabicCustomer ServiceCustomer Service SupportEnglishHard WorkerMS OfficeMangement Information SystemManufacturingPlannerProblem SolverSecurity AgentSecurity And SurveillanceSecurity ServicesSports And LeisureSupportSupportiveTextiles Industries

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Fields of Expertise

customer service support

customer service support

: Intermediate

: High

:

Less than 1 year

security services

security services

: Intermediate

: High

:

1-3 years

textiles industries

textiles industries

: Intermediate

: Little

:

Less than 1 year

Key Skills

Analytical, Planner, Hard worker, Problem Solver, Supportive

Online Presence

https://www.linkedin.com/in/ismail-rmdan-70a118b4?trk=nav_responsive_tab_profilehttps://www.facebook.com/ismail.ramadan.5099https://www.facebook.com/ismail.ramadan.5099

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