Ismail Nabil Hossameldeen
Chat Representative
Nasr City, Cairo, EgyptWork Experience
Chat RepresentativeFull Time
Elastic Steel
May 2021 - Jun 2021 -1 month
United States , New York City
- Job Details:Giving information and recommending our programmes for our customers as per their needs.
Social Media ModeratorFull Time
- Job Details:• Handling all customers complains, requests and inquires through Facebook, Instagram, and Twitter.
TeamleaderFull Time
Oct 2017 - Dec 2018 -1 yr, 2 months
Egypt , Cairo
- Job Details:*Creating an inspiring team environment with an open communication culture • Setting clear team goals • Delegating tasks and set deadlines for your internal team • Handling customers and restaurants escalations
Chat RepresentativeFull Time
Jan 2017 - Oct 2017 -9 months
Egypt , Cairo
- Job Details:• Handling all customers complains and requests through live chat
Back Office AgentFull Time
Oct 2016 - Jan 2017 -3 months
Egypt , Cairo
- Job Details:• Handling all kind of tasks related to orders.
Strength And Conditioning Coach.Part Time
Modern pentathlon youth national team . First team women’s basketball ( Elshams Club ). Tennis team ( Elshams Club ). Tennis Team ( Smash Academy Katamya Heights ).
Aug 2013 - Jun 2016 -2 yrs, 10 months
Egypt , Cairo
- Job Details:• Improve all kind of components related to their sport (Speed, Agility, Endurance, Speed Endurance and Strength)
Education
Bachelor's Degree in accounting
Ain Shams University (ASU)Jan 2009
High School - Thanaweya Amma
Tabary SheratonJan 2006
Activities
Sports Events Organizer at Cairo Runners
Volunteering
Oct 2013 - Apr 2015 -1 yr, 6 months
Achievements
• Founder of Asphalt Workout in Msaken Sheraton in 2015. • Top rank in Egypt for 9 years as triple jump professional player. • 6 th Place in Arab Championship in UAE 2011 • 3rd Place and bronze medal in Universities Arab Championship in AUC 2010.
Languages
English
Fluent
Training & Certifications
CFT
ISSA·2012