ismail Samy abdo

Dealer Sales ManagerFull Time

• Job Details:• Acts as a liaison between the Corporate Office and the Franchise owner in order to provide support in all areas of the Franchise business • Provides guidance to Franchise owners with the development and operation • Works with Franchise owners to ensure compliance with the provisions of the Franchise Agreement • Maintains Franchise owners and their centers up to date on new company initiatives, business processes, product launches and updates • Responsible for ensuring Franchise royalty and financial compliance is being adhered to according to the terms of the Franchise Agreement • Look for opportunities and provides direction in the areas of sales, operations and center profitability • Monitors Franchise sales results and provides advice and guidance on corrective action where deficiencies are present • Maintains open communication with owners and their centers, providing support through mentoring • Conducts center assessments of Franchise locations to ensure customer service standards, cleanliness and compliance with all beIN Media business practices are adhered to • Assists in recruiting, sourcing and vetting potential Franchisees • Actively involved with the development of new Franchise territories • Responsible for the setup, training and support of new Franchise locations as well as those licensed by beIN Media • Ensuring that those goals and expectations are achieved through regular monitoring • Evaluate performance using key metrics and address issues to improve it • Collaborates and communicates with all Departments to achieve company expectations including planning • Routinely communicates with Franchise owners and their staff to address specific problems, client related issues and conflicts • Formulate fruitful business development strategies to ensure long-term success • Set standards and objectives for different stores and departments • Optimize and oversee operations to ensure efficiency • Lead a team of store managers towards effective collaboration and attainment of goals • Undertake sound financial management to ensure stores are profitable and stay within budget • Ensure compliance with company’s policies and operational guidelines • Deal with problems by providing creative and practical solutions • Evaluate performance using key metrics and address issues to improve it • Report to senior executives on progress and issues • Assist upper management in decisions for expansion or acquisition • Manage the operational aspects of stores within assigned area • Oversee regional and area managers and their employees • Collaborate with department leaders to create strategic plans aligned with company objectives • Ensure that sites in your jurisdiction are compliant with company guidelines and protocols • Establish training programs for staff members to improve sales outcomes • Develop processes for location and individual performance evaluations • Monitor and control inventory at each location • Coordinate transportation and distribution of stock • Devise and implement sales and marketing campaigns • Create incentives to motivate employees to meet sales goals • Collect data and analyze reports to inform decision-making • Review historical operations data and reports to identify areas for improvement and innovation • Maintain financial information; prepare budgets; approve expenditures Sets the standard for personal conduct and engages in self-development • Create regional sales plans and quotas in alignment with business objectives • Support Store Managers with day-to-day store operation • Evaluate store and individual performances • Report on regional sales results • Forecast quarterly and annual profits • Identify hiring needs, select and train new salespeople • Prepare and review the annual budget for the area of responsibility • Analyze regional market trends and discover new opportunities for growth • Address potential problems and suggest prompt solutions • Participate in decisions for expansion or acquisition • Suggest new services/products and innovative sales techniques to increase customer satisfaction.

Retail ManagerFull Time

• Job Details:1 . Ensure the success of the financial operation between Mobinil and the authorized agents in terms of receivables, incentive, payments, co-financing, and other due amounts to and from the authorized agents. 2. Provide coaching and request needed training for new team members ensuring continuous individual development. 3. Manage & visit his assigned authorized agents/ accounts regularly. 4. Ensure the implementation of the overall sales, and support strategies of authorized agents as well as continuous updating & communication of the Driving Plan methodology & figures in a manner that insures healthy P&L to Mobinil & the authorized agents. 5. Support his team & authorized agents, direct them towards their roles and responsibilities and review the achievement and quality of their work. 6. Develop the sales within the assigned regions of the authorized agent. 7. Prospect the whole potential of the list/business segment assigned, study the area for which they have responsibility. 8. Promote new solutions & new products to the Authorized Agents 9. Regularly visiting the Authorized Agents assigned regions to check the quality of service provided by them to the end user accounts and ensure that they abide to their pre-set policies 10. Ensure profitability on commercial offers presented to effectively ensure Mobinil?s and end customer?s profitability. 11. Continuously monitor and report the competition, distributors tactics and actions towards the market. 12. Boost the sales and make sure that distributors are effectively distributing their products. 13. Coordinate with the Technology and Marketing department in the definition of specific proposals. 14. Develop trustworthy relationships with Authorized agents

Tele Sales SupervisorFull Time

• Job Details:Responsible for performing and supervising the contacting, by telephone, of churn customers, customers approaching their end-of-fund date, and active/inactive customers for marketing research and promotional purposes. This role is also responsible for performing and supervising the handling, by telephone, of incoming telephone enquiries from customers, dealers, and regional offices. -Give support to the new comers who join the team. Extra Responsibilities: -Preparing daily plan for the team members. -Escalated enquiries that require managerial involvement. -Liaising closely with staff members in the regional offices. -Interviewing candidates on the purpose of hiring new staff. -New Comers IBS training and orientation. -Staff members' administrative issues.