Islam Mohammed Konsowa

Senior Branch ManagerFull Time

• Job Details:* Managing two branches “ Obbour buildings & 10th of Ramadan”. * Set targets to the branch staff and make sure they are met. * Hire, trains staff and make sure the branch maintains high service standard. * Supervise, coach and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions. * Establishing superior level of customer satisfaction within area of responsibility. * Supervise the day to day operational functions of the branch. * Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures. * Handle staff schedules to provide adequate coverage at all times. * Deal with customer complaints. * Make sure that the branch comply to all regulations and rules

Branch ManagerFull Time

• Job Details:* Managing the branch P&L to maximize profits through implementing the best business practices. * Set targets to the branch staff and make sure they are met. * Hire and trains staff and make sure the branch maintains high service standard. * Supervise, coach and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions. * Establishing superior level of customer satisfaction within area of responsibility. * Supervise the day to day operational functions of the branch. * Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures. * Handle staff schedules to provide adequate coverage at all times. * Deal with customer complaints. * Make sure that the branch comply to all regulations and rules. * Ensure that all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are

Branch ManagerFull Time

• Job Details:* Set targets to the branch staff and make sure they are met. * Hire and trains staff and make sure the branch maintains high service standard. * Supervise, coach and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions. * Establishing superior level of customer satisfaction within area of responsibility. * Supervise the day to day operational functions of the branch. * Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures. * Handle staff schedules to provide adequate coverage at all times. * Deal with customer complaints.