
Islam Khaled Saad
Telesales Agent
Agouza, Giza, EgyptWork Experience
Telesales AgentFull Time
Teleperformance
Jul 2016 - Sep 2016 -2 months
Egypt , Cairo
- Job Details:Telesales agent for Expedia Canada account: ---Requirements: - Receiving customer inbound calls. - Booking international flights and hotels for customers. - up-selling and/or cross-selling packages (if applicable). - solving any problems the customers might face on the website. - creating accounts for new customers on the system. ---Skills: - good communication skills (listening and understanding customers concerns). - good handling skills (being able to handle the call professionally). - good accent and persuasion skills.
Education
Bachelor's Degree in Business Administration
Misr University for Science and Technology (MUST)Jan 2012 - Jan 2017 - 5 yr
High School - Thanaweya Amma
orouba language schoolJan 2011
Languages
English
AdvancedFrench
Intermediate