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Islam Khaled Saad

Telesales Agent

Agouza, Giza, Egypt

Work Experience

  • Telesales AgentFull Time

    Teleperformance

    Jul 2016 - Sep 2016 -2 months

    Egypt , Cairo

    • Job Details:Telesales agent for Expedia Canada account: ---Requirements: - Receiving customer inbound calls. - Booking international flights and hotels for customers. - up-selling and/or cross-selling packages (if applicable). - solving any problems the customers might face on the website. - creating accounts for new customers on the system. ---Skills: - good communication skills (listening and understanding customers concerns). - good handling skills (being able to handle the call professionally). - good accent and persuasion skills.
  • customer service representative Full Time

    Convergeys

    Jun 2012 - Oct 2012 -4 months

    Egypt , Giza

    • Education

      • Bachelor's Degree in Business Administration

        Misr University for Science and Technology (MUST)

        Jan 2012 - Jan 2017 - 5 yr

      • High School - Thanaweya Amma

        orouba language school

        Jan 2011 

      Skills

      • Internet
      • Drawing
      • music production
      • Microsoft Word

      Languages

      • English

        Advanced
      • French

        Intermediate
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