islam hani shafik
Customer Service Representative at sutherland
Smouha, Alexandria, EgyptWork Experience
Customer Service RepresentativeFull Time
sutherland
Oct 2016 - Present -8 yrs, 9 months
Egypt , Alexandria
Customer Relations On-site (community Executive) -Full Time
sutherland
Oct 2016 - Present -8 yrs, 9 months
Egypt , Alexandria
Quality Assurance SpecialistFull Time
sutherland
Oct 2016 - Present -8 yrs, 9 months
Egypt , Alexandria
Education
petrochemical engineer in petrochemical engineer
Alexandria University (ALEXU)Jan 2007 - Jan 2016 - 9 yr
Gas and petrochemical Engineer in Petrochemical
Alexandria University (ALEXU)Jan 2007 - Jan 2015 - 8 yr
Skills
- Surfing internet and searching
- customer support representative
- Call center agent
- Customer Service
- CRM
- Microsoft Office
- Quality Assurance
- Customer Relations
- Customer Support
- Admin Assistant
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Languages
Arabic
FluentEnglish
FluentSpanish
Intermediate
Training & Certifications
team manager university
sutherland·2020OSHA General safety
الجمعيه العربيه لخبراء الصحه السلامة المهنية·2015OSHA Construction safety
الجمعيه العربيه لخبراء الصحه السلامة المهنية·2015Aspen Hysys dynamic and simulation
ATI·2014petrochemical engineer
Rasheed Petroleum Co.·2013petrochemical engineer
Misr Chemical Industries Co.·2011