Basic Info

Islam Hafez

9 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Dynamics Ax Consultant at Bitunil - Nile Waterproofing Materials Co.

Experience Details

Dynamics Ax Consultant

Project/Program Management

Experienced (Non-Manager)

• Full life-cycle project activities, from Analysis - Design - Implementation - Go-Live within the Financial and Projects areas of Dynamics AX.
• Leverage understanding of ERP systems to drive functional improvements and identify areas for process development.
• Test functionality developed by the implementation team against business requirements.
• Support and drive change process and communication.
• Coordinate and contribute to end-user training, including creation of user documentation and training materials.
• Prepare functional specifications for customization required during a Dynamics AX implementation.
• Hands-on configuration of Dynamics AX production and inventory modules.
• Provide pre-go-live and post-go-live end-user support.


Company Details

Bitunil - Nile Waterproofing Materials Co.

Cairo, Egypt

501-1000 employees

Manufacturing

http://www.tbsfresh.com/

Nov 2014 to present (2 years 8 months)
Dynamics Ax Functional Consultant at Swiss Garment Company-Arafa Holding

Experience Details

Dynamics Ax Functional Consultant

IT/Software Development

Experienced (Non-Manager)

• Participate in ERP implementation projects from analyzing the business requirements to design required solution and configuring ERP system to meet the business needs.
• Ensure effective usage of application portfolio.
• Provide support and maintenance of ERP systems, mainly Microsoft Ax Dynamics.
• Respond to any IT application incidents within a timely and efficient manner.
• Provide technical support to users on all business applications used in the company and solve any issues, errors reported.
• Ensure software integrity between objects on production environment and test environment.
• Create and maintain all business application documentation.
• Perform test scenarios for implemented solutions.
• Administration of the system creates user accounts, assign privilege, permissions and access control roles.
• Perform ERP system backup and recovery including disaster recovery scenarios.
• Compiling required data into reports for the respective user departments.
• Adhere to set of process and procedures. Early highlighting obstacles preventing adherence.
• Timely submission of reports.


Company Details

Swiss Garment Company-Arafa Holding

10th of Ramadan, Egypt

More then 1000 employees

Textile and Clothing

N/A

May 2011 to Oct 2014 (3 years 5 months)
ERP Application Consultant at 2B SYSTEMS

Experience Details

ERP Application Consultant

IT/Software Development

Experienced (Non-Manager)

• Lead or be part of the functional implementation team.
• Work through the Dynamics Ax 2009 implementation lifecycle.
• Provide inputs regarding Dynamics Ax 2009 capabilities and functionality to the clients.
• Supervise the implementation of the Dynamics Ax Software and ensure the end user's acquaintance with the software.
• Develop an understanding of our client business needs to define systems requirements for Dynamics Ax 2009 Implementations.
• Document business requirements for implementation using Microsoft Sure Step Methodology.
• Act as the liaison between the business users and the IT implementation core team.
• Project Planning.
• Test the functionality developed by the implementation team against the business requirements.
• Provide training to the business users on Dynamics Ax 2009.
• Go-Live and support.
• Setting up new users.
• Working continuously on a task until completion.
• Prioritizing and managing several open cases at one time.


Company Details

2B SYSTEMS

Cairo, Egypt

11-50 employees

Computer Software

N/A

Feb 2010 to Apr 2011 (1 year 2 months)
Senior Technical Support at COMPACT SOFT

Experience Details

Senior Technical Support

IT/Software Development

Experienced (Non-Manager)

• Responsible to coordinate activities between the project manager, team of software developers and clients throughout the project lifecycle.
• Interact with clients to comprehend their needs and note down the features required in the software and their core modules.
• Guide the project team members in the procedure of documenting the business need and data and in configuring the modules
• Inspect the functionality and application of the software in terms of client's expectations and find out the deviations or inefficiencies
• Supervise the implementation of the Dynamics Ax Software and ensure the end user's acquaintance with the software.
• Counsel the team of software developers to develop tailor made applications and modules to suit client's requirements.
• Provide direct support, online or over-phone to the users and developers and resolve their technical queries.
• Plan the project schedules and support the management in implementing each step on time and obtain desired results.


Company Details

COMPACT SOFT

Cairo, Egypt

11-50 employees

Computer Software

N/A

Aug 2006 to Jan 2010 (3 years 5 months)

Education

BSc in Computer Science

Education Details

BSc

Computer Science

Higher Institute for Specialized Technology Studies, Future Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute for Specialized Technology Studies, Future Academy
2001 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Kobba Thanaweya School

Egypt

2000

C / Good / 65 - 75%

N/A

Kobba Thanaweya School
2000

Certifications

Microsoft Dynamics Ax Trade and Logistics 2009
Dec 2006

Certificate details

Microsoft Dynamics Ax Trade and Logistics 2009

Dec 2006

N/A

N/A

N/A

N/A

Microsoft Dynamics Ax Production 2009
Dec 2006

Certificate details

Microsoft Dynamics Ax Production 2009

Dec 2006

N/A

N/A

N/A

N/A

Training and Courses

SQL 2005 at Armed Forces Institute
Sep 2004

Training/Course Details

SQL 2005

Sep 2004

Armed Forces Institute

N/A

Microsoft Dynamics Ax Financial 2009 at IBM Education Center
Jul 2008

Training/Course Details

Microsoft Dynamics Ax Financial 2009

Jul 2008

IBM Education Center

N/A

This profile is outdated!
Last update more than 10 months ago.

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Profile Skills and Keywords

AX Management ReporterAnalyticalArabicComputer ScienceComputer SoftwareDynamics Ax 2009Dynamics Ax 2012Dynamics Ax ConsultantDynamics Ax Functional ConsultantERP Application ConsultantERP ConsultingERP ImplementationEnglishHandles StressHard WorkerITManufacturingMicrosoft Dynamics Ax Financial 2009Microsoft Dynamics Ax Production 2009Microsoft Dynamics Ax Trade And Logistics 2009Microsoft ExcelMicrosoft OutlookMicrosoft SQL ServerMicrosoft VisioMicrosoft WordProblem SolverProgram ManagementProjectSQL 2005SSRS ReportsSenior Technical SupportSoftware DevelopmentSupportiveTextile And Clothing

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Dynamics Ax 2012

Dynamics Ax 2012

: Advanced

: Extreme - I love it!

:

3-5 years

Dynamics Ax 2009

Dynamics Ax 2009

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

5-7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

5-7 years

Microsoft Visio

Microsoft Visio

: Intermediate

: High

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: High

:

3-5 years

Microsoft SQL Server

Microsoft SQL Server

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

ERP Consulting

ERP Consulting

: Advanced

: Extreme - I love it!

:

5-7 years

ERP Implementation

ERP Implementation

: Advanced

: Extreme - I love it!

:

3-5 years

SSRS Reports

SSRS Reports

: Intermediate

: Extreme - I love it!

:

Less than 1 year

AX Management Reporter

AX Management Reporter

: Intermediate

: High

:

Less than 1 year

Key Skills

Analytical, Hard worker, Problem Solver, Handles Stress, Supportive

Online Presence

https://eg.linkedin.com/pub/islam-hafez/bb/512/603

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