Islam Abu Eloyoun Mohammed

Social Media Specialist at Middle East Underground

Ain Shams, Cairo, Egypt

Raya - Etisalat UAE Account

Jan 2020 - Mar 2022 -2 yrs, 2 months

Egypt

Job Details:Handling customers inquiries, inbound and outbound calls Working in two queues based on business needs. 1. collection queue : My responsibilities is to call customers who has multiples bills to negotiate making the payment or making a payment plan and assist them if they have any problem with the bills. 2. Retention queue : Handling the customers cancellation request and try to convince them to continue with their postpaid connections.

The Egyptian Center for Culture and Arts

Sep 2018 - Jun 2019 -9 months

Egypt , Cairo

Job Details:The Egyptian Center for Culture and Arts aims to record and present traditional music in Egypt as vibrant and renewable cultural resources that bridge Mediterranean and African cultures.

Raya Contact Center

Jun 2016 - Oct 2016 -4 months

Egypt , Cairo

Middle East Underground

Feb 2015 - Present -10 yrs, 4 months

Egypt , Cairo

Job Details:Middle East Underground is a media platform for indie music industry in the middle east reaching thousands of people and sponsoring many music events. Jop description : - Writing content to promote concerts, albums, bands, ..etc. - Creating ads on social media platforms. - Creating articles related to the Independent music industry. - Analyze and make Marketing Campaigns. - Analyze the overall performance of our channels

Bachelor's Degree in Management Information System
Future Academy
Jan 2014 - Jan 2018 - 4 yr
High School - Other
galal fahmy advanced industrial school
Jan 2014

Participated in a Marketing Partnership with Red bull in their "Redbull Fel Share3 Festival", Attracted more than 23,000 Music Fans in Cairo.