Islam Saied Abd El-Aal

Esri Northeast Africa

• Product ManagerFull Time

  Jan 2017 - Present -8 yrs, 6 months

  Egypt , Cairo

  • Job Details:• Create, perform, document, and communicate market research by interviewing prospective and existing customers to determine market needs and product requirements. • Work alongside Business Development, Development, and Product Marketing teams to develop and maintain product vision, strategy, and road map; keep all stakeholders informed and up to date. • Work with Business Development, partner program, and Industry Marketing teams to develop and continually adjust channel strategies. • Provide the necessary support and training to sales and distribution channels to help expedite sales. • Work with Professional Services and Esri partners developing solutions on the product to understand implementation pain points so future releases can be further improved. • Respond to requests for support at critical customer sites. • Support trade shows and conferences as needed. • Conduct meetings with potential clients to define their technical and business requirements, in addition to ensuring that all needed information is collected prior delivering a solution proposal. • Develop and Conduct Solution Presentations and demos to clients. • Provide technical consulting and technical support services. • Provide Architectural solutions to clients. • Assist the sales personnel in the qualification of Enterprise customer needs and performing pre demo needs analysis. • Scoping and delivering Proof of Concept/Proof of Value engagements with prospects. • Architect GIS Solutions. • Generating project plans for company’s projects and products. • Representing company's interests. • Allocation/Management of various project resources. • Carrying out risk assessment plans and reports. • Making sure that all the aims of the project are met. • Making sure project roadmap planning and preparations quality standards are met. • Work on projects reports and risk mitigation plans. • Using various IT systems to keep track of people and progress. • Planning and defining projects scope. • Resource planning, activity planning and sequencing. • Developing projects/training work schedules. • Monitoring and reporting progress.
• GIS Analyst Team LeaderFull Time

  Jun 2013 - Jan 2017 -3 yrs, 7 months

  Egypt , Cairo

  • Job Details:Key Responsibilities • Coordinate an effective, efficient and robust Geospatial services to internal and external clients • Ensure a high level of technical Geospatial consultation for internal and external project teams. • Ensure the analysis and user requirements for tasks and projects requiring Geospatial is fit for purpose • Architect GIS Solutions • Plan and Monitor team progress • Provide leadership, support and development for team members • Share knowledge and provide technical guidance to colleagues in new/existing technologies • Responsible for ensuring the team has the sufficient skills and experience to provide Geospatial services Projects • General Commission Survey (GCS), KSA • Central Agency for Public Mobilization and Statistics (CAPMAS), Egypt. • No Objection Certificate (NOC), UAE • Vodafone, Egypt • Utility Data Center, Egypt • Civil Aviation, Egypt • Military Surveying Department (MSD), Egypt
• GIS Technical Instructor and TrainerFull Time

  Jun 2010 - Jun 2015 -5 yrs

  Egypt , Cairo

  • Job Details:• Ministry Of Transportation and communication, Oman: Introduction to ArcGIS Server – ArcGIS Server Administration. • Development Authority of Mekka, Madina and Holy Places, KSA: Working With 3D Analyst Extension - Working with Network Analyst Extension. • Mobily Telecom Company, KSA: (ArcGIS Desktop 1 - ArcGIS Desktop 2 - ArcGIS Desktop 3 - Building Geodatabases - Introduction to ArcGIS Server). • King Abdullah University for Science and Technology, KAUST- KSA: (ArcGIS Desktop 1 - ArcGIS Desktop 2). • Sudanese Electricity Company, Sudan: (ArcGIS Desktop 1 - ArcGIS Desktop 2 - ArcGIS Desktop 3 - Introduction to Multiuser Geodatabases - Managing Editing Workflows In Multiuser Geodatabases). • Ministry of Defense and Aviation, KSA: Introduction to ArcGIS Server. • Marafiq, KSA: Introduction to ArcGIS Server • Sudanese Ministry of Defense, Sudan: Introduction to ArcGIS Server. • Central Agency for Public Mobilization and Statistics of Yemen, Egypt: (ArcGIS Server Administration). • Information Technology Institute, Egypt: Introduction to ArcGIS Server. • Economic Cities Authority (ECA), KSA: (Introduction to ArcGIS Server-ArcGIS Server Administration).
• Senior Technical SupportFull Time

  Jun 2010 - Jun 2013 -3 yrs

  Egypt , Cairo

  • Job Details:Key Responsibilities • Troubleshooting/investigating Complex ArcGIS Platform Problems • Deployment and Configuration of complex ArcGIS Platform Deployments • Participate in ArcGIS Platform architecture • Participate in the proposal writing • Provide the necessary support and training to sales and distribution channels to help expedite sales. • Respond to requests for support at critical customer sites. • Analysis and presentation of data using appropriate visualization techniques and tools. • Accountable for robust Geospatial data capture, collection and management. Projects • Environment Agency – Abu Dhabi (EAD), UAE • Marine Water Quality (MWQ), UAE: • Ministry of Interior, Egypt • Ministry of Health, Egypt • Etisalat, Egypt
• GIS AnalystFull Time

  Jun 2008 - Jun 2010 -2 yrs

  Egypt , Cairo

  • Job Details:Key Responsibilities • Deployment, configuration and Troubleshoot of GIS Solutions • Support clients who have technical issues and enable them to reach their desired objectives • Utilize ArcGIS analysis tools to solve complex problems • Conduct technical, awareness sessions and demos on various ESRI Products Projects • Abu Dhabi Spatial Data Infrastructure(ADSDI), UAE • ALDAR, UAE • Egyptian Airports Co., Egypt • Egyptian Mineral Research Authority(EMRA), Egypt • Ministry of administrative development, Egypt • Beheira Water Company, Egypt • Banisuef Water Company, Egypt