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Islam mohamed Awd

account advisor / back office at Almosafer / ngwah project

Cairo, Egypt

Work Experience

  • account advisor / back office Full Time

    Almosafer / ngwah project

    Jan 2018 - Present -7 yrs, 6 months

    • account advisor / back office / web chat and E-Mail supportFull Time

      Talabat

      May 2017 - Jan 2018 -8 months

      Egypt , Cairo

      • Job Details:Handle tickets, online chat and social media. Saudi account (Hungerstation)

    • Customer care agentFull Time

      Vodafone

      Sep 2015 - May 2016 -8 months

      Egypt , Cairo

      • Job Details:Vodafone 888 account

      • Education

      • College Diploma in computer and information system

        El Gazeera Academy

        Jan 2015 - Jan 2020 - 5 yr

      • Technical Diploma in technical

        Military Technical College (MTC)

        Jan 2013 - Jan 2015 - 2 yr

      Skills

      • Customer Service

      Languages

      • Arabic

        Fluent

      • English

        Fluent

      Training & Certifications

      • Top performance at Otlob company

        Otlob / delivery hero·2017

      • SYE English course

        SYE·2017

      • English course

        Berlitz center ·2016
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