
Islam Elsayed Ibrahim
Senior Service Advisor Engineer at Ghabbour Auto
Nasr City, Cairo, EgyptWork Experience
Senior Service Advisor EngineerFull Time
Ghabbour Auto
Jan 2017 - Present -8 yrs, 8 months
Egypt , Cairo
- Job Details:- Analyze customer feedback & find solutions to resolve the complaints in consultation with the Service Manager. - Prioritize jobs returned & liaise with the Workshop Supervisors to take corrective actions.
Service Advisor EngineerFull Time
Ghabbour Auto
Dec 2014 - Dec 2016 -2 yrs
Egypt , Cairo
- Job Details:create outstanding customer confidence in the service offered by the Company by ensuring a professional performance and exceptional commitment to customer care & to maximize service sales and profitability by selling core, value added and incremental products.
Workshop Team leaderFull Time
Eisaa for Cars and Maintenance Centers Co.
Feb 2014 - Nov 2014 -9 months
Egypt , Dakahlia
- Job Details:Oversees the activities of a team of auto-technicians by allocating the workload, tools, floor space and materials to facilitate efficient completion of scheduled repairs and services.
Education
B.Sc. in Mechanical Power Engineering in Mechanical Power Engineering
Mansoura UniversityJan 2008 - Jan 2013 - 5 yr
High School - Thanaweya Amma
batra high schoolJan 2008
Skills
Languages
English
Fluent
Training & Certifications
Certified Hyundai Service Advisor course
GB Academy·2017Certified Mazda Service Advisor course
GB Academy·2016Soft Skills cousres
GB Academy·2015Certified Geely Service Advisor course
GB Academy.·2015IELTS Certificte
British Council·2013AutoCAD 2D course
Mansoura University (SCC).·2013