Basic Info

Islam Awad

1 year

Qalubia, Egypt

Bachelor's Degree

Entry level

Work Experience

Operation agent at Careem

Experience Details

Operation agent

Customer Service/Support

Entry Level

Handle all the captains(drivers) inquires during the trip


Company Details

Careem

Cairo, Egypt

501-1000 employees

Transportation

careem.com

Nov 2016 to present (11 months)
Web developing project manager at Nerds Arena

Experience Details

Web developing project manager

Project/Program Management

Entry Level

Leading and managing the developing team
Responsibilities includes:
-Accomplishes web project objectives.
-Establishing project scope.
-Designing and delivering Managerial solutions.
-Assures quality by developing and completing test plans.


Company Details

Nerds Arena

Cairo, Egypt

11-50 employees

Computer Software

N/A

May 2016 to Oct 2016 (5 months)
Indoor sales at TE-Data

Experience Details

Indoor sales

Sales/Retail

Experienced (Non-Manager)

Responsible for
1) Delivering Internet services to our clients.
2) Handling the customers technical problems


Company Details

TE-Data

Qalubia, Egypt

More than 1000 employees

Telecommunications

N/A

Jul 2015 to May 2016 (10 months)
Tele-sales Agent at ECCO

Experience Details

Tele-sales Agent

Sales/Retail

Entry Level

I was an out Bound Telesales Agent for Mobily Account (English Account) at ECCO.
my job was :-
1- Provide Internet and Telecommunication Products to Business customers. 2- Handle all Customers Inquiries.


Company Details

ECCO

Cairo, Egypt

101-500 employees

Consumer Electronics , Internet/E-commerce

N/A

Jan 2014 to Jan 2015 (1 year)
Trainer Assistant (volunteer) at Life Makers

Experience Details

Trainer Assistant (volunteer)

Education/Teaching, Training/Instructor

Entry Level

Participate at the training of the young volunteers to prepare them to do charity activities at their Schools.


Company Details

Life Makers

Qalubia, Egypt

More than 1000 employees

Non-Profit Organizations

N/A

Aug 2014 to Jan 2015 (5 months)
Trainer (volunteer) at Life Makers

Experience Details

Trainer (volunteer)

Education/Teaching, Training/Instructor

Entry Level

I was the Head of Trainers at "El-Elm Qowa" Project at Life Makers Foundation at El-Qalyobia Governorate.
- Responsible for build the training team.
- Trained over 150 Trainees about the Active Learning Methods and How to Teach the Illiterate People.


Company Details

Life Makers

Qalubia, Egypt

More than 1000 employees

Non-Profit Organizations

http://lifemakers.org/new/

Apr 2014 to Sep 2014 (5 months)

Education

Bachelor's Degree in business administration

Education Details

Bachelor's Degree

business administration

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2010 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Amr Mousa

Egypt

2010

B / Very Good / 75 - 85%

N/A

Amr Mousa
2010
This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

ActingBusiness AdministrationBusiness DevelopmentComputer SoftwareConsumer ElectronicsCookingCustomer ServiceE-commerceEnglishFoodIndoor SalesInternetMarketingMicrosoft OfficeNon-Profit OrganizationsOperation AgentProgram ManagementProjectRetailSalesSupportTeachingTechnologiesTele-sales AgentTelecommunicationsTrainerTrainer AssistantTrainingTrainningTranslatingTransportationWeb Developing Project Manager

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

Fields of Expertise

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

sales

sales

: Intermediate

: Medium

:

1-3 years

Training

Training

: Beginner

: High

:

Less than 1 year

teaching

teaching

: Beginner

: Extreme - I love it!

:

Less than 1 year

Translating

Translating

: Beginner

: Extreme - I love it!

:

Less than 1 year

Online Presence

https://www.linkedin.com/in/islam1awad/https://www.facebook.com/islam.awad.14

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