profile-img

Islam Nasser Mohamed

Customer service at The United Bank of Egypt

Boulaq Dakrour, Giza, Egypt

Work Experience

  • Customer serviceFull Time

    The United Bank of Egypt

    Jul 2017 - Present -8 yrs

    • Customer ServiceFull Time

      Vodafone

      May 2015 - Jan 2016 -8 months

      Egypt

      • Job Details:Handling customer's inquiries and supporting them about their problems
    • Education

      • College Diploma in Accounting and Auditing

        Helwan University

        Jan 2018 - Jan 2019 - 1 Year

      • Bachelor's Degree in accounting

        Cairo University (CU)

        Jan 2017 

      • High School - Thanaweya Amma

        Orman High School

        Jan 2012 

      Achievements

      Through my work at the call center, I gained experience in solving problems as quickly as possible The speed of dealing with situations and the initiative to solve them if possible I gained greater experience in communication skills, self development and time management They have also I learned listening skills to others and get out of the speaker with useful information Dealing with criticism well and accept it and work on development Know the strengths and work to develop them and weaknesses and work to address them

      Skills

      View More

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • PFA

        Cairo university·2018
      • ICDL

        Cairo university·2018
      Share this Profile