islam ahmed mohamed

operation specialistFull Time

• Job Details:Customer Experience Expert – Customer service ● Handle queries and ensuring accurate information is given to the customer about the services and upsell value added services. ● Accurate data check and entry of documents and records. ● Adhere to the standard operating procedures. ● Recording of biometric enrolment process through CCTV. ● Ensure adherence to the process in order to reduce the number of re processes. ● Ensure accuracy and quality of the application. ● Maintain customer satisfaction.