Islam Hussein Mohamed
Contact Center Specialist at Infofort
Beni Suef, Beni Suef, EgyptWork Experience
customer serviceFull Time
Etisalat UAE HS
Apr 2019 - Mar 2020 -11 months
Egypt , Cairo
- Job Details:Handling inquires of the customers over the phone in both English & Arabic Languages
Education
Economics -English in Faculty Of Economics & Political Science
Beni Suef University (BSU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
Abou baker el sedik high schoolJan 2013
Skills
- computer
- Microsoft Word
- Microsoft Powerpoint
- Android
- Microsoft Excel
- Customer Satisfaction
- Customer Relations
- Microsoft Outlook
- Communication
- working under pressure
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Languages
English
Fluent
Training & Certifications
Etisalat UAE Sales & Technical Training Program
Raya cantact centers·2019English For Business Course
shaw academy·2017Training Program For Employment - Working Basics In Companies And Enterpreneurship
Egyptian Banking Institute·2016Banking
National Bank of Egypt·2016National Bank of Egypt-Summer Training Program 2016
National Bank of Egypt·2016Employment-CBE :Principle of Banking Certificate
Egyptian Banking Institute·2016Certified IT Professional User- cloud teacher
cloud teacher·2015