Islam Hisham

LOGISTICS OPERATION MANAGERFull Time

• Job Details:• Reviewing the daily air inbound report received from the operator • Responsible for sourcing expertise in the domain of Logistics • Monitors LSP performance & compliance and creates development plans whenever appropriate. Reviewing the daily ocean inbound & outbound report received from the operator Plans and executes e-auctions for selected products/services. • Responsible for contracting and negotiating the prices and related general terms & conditions. Contributes to the definition and implementation of the Category strategies. • Develops and manages the overall relationship with LSP's. • Works together with internal stakeholders and LSP's on continuous improvement activities. • Reviewing the daily Trucking inbound & outbound report received from the operator • Reviewing the daily CY management inbound & outbound report received from the operator Reviewing the daily Loading plan outbound report received from the operator Reviewing Sys Activates. • Check the daily KPls results and take the appropriate action to raise • Daily follow up the test result • Receiving pre-alerts for the new shipments • Follow up the c/c results and push the LSP to release the shipments Give top priority to the most urgent shipments and push LSP for them Claim SOPs. • D.T.H.C, OCF, Transportation fees Request. • Follow up D.T.H.C Payment. • Receive the D.T.H.C payment Notification from Finances Dep. • Daily communication. • Arrange Local Transportation Contractor. • Follow up Loading from the POD. • Network communication and good relationship with all the shipping line and customs authority. Make proposal rates every month as per the market demand. • Coordinates sales forecasting, planning and budgeting processes used within the sales organization. • Strategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle. • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency. • Arrange warehouse, catalogue goods, plan routes and process shipments. • Resolve any arising problems or complaints. • Supervise, coach and train warehouse workforce. • Meet cost, productivity, and accuracy and timeliness targets. • Maintain metrics and analyse data to assess performance and implement improvements.

LOGISTICS MANAGERFull Time

• Job Details:Job description: • Follow up the Readiness Day (× of containers & # of shipments). • Assign Forwarders and shipping lines. • Loading Follow up & Confirm Departure vessel. • Follow up the shipment Document from supplier side and shipping Line side. • Confirm the shipping Line document • Follow up the shipment document and confirm arrival with treasury. • Collect and ( All) confirmed document and send Copy to clearance. • D.T.H.C , OCF , Transportation fees Request . • Follow up D.T.H.C Payment . • Receive the D.T.H.C payment Notification from Finances Dep. • Follow up the shipment and Send Doc Arrival date notification to treasury . • Delivering Docs To Clearance . • Clearance Follow up . • arrange Local Transportation Contractor. • Follow up Loading from the POD. • Confirm the Shipment arrival. • W/H CO-operation. • Network communication and good relationship with the GM DP WORLD in sokhna port , GM port said east , 13 & 10 FWD shipping lines in the industry , • Make proposal rates every month as per the market demand.

Senior sales out door.Full Time

• Job Details:• Working in Sales department ( inbound & outbout) our door (From 01-04-2009 ) • In 2011 – Senior sales out door. • sell and promote integrated APL & APL Logistics services including FCL • Manage the selling process to external customers, including pricing contract negotiations • Seek to continuously improve customer satisfaction • Take the initiative to prevent customer service issues and make logical informed decisions to resolve servicing issues • Manage to deal with all levels of customers, individual & corporate. • Work on creating the awareness in the market that we deliver value for money according to the International Quality Customer Services & standards.