IH
Islam Helmy
Operations Manager at Hans & Gretel
Nasr City, Cairo, EgyptWork Experience
Hans & Gretel
Aug 2020 - Present -5 yrs
Egypt
- Job Details:Lead multi-branch operations ensuring high quality, efficiency, and consistency. Implemented cost-saving initiatives that reduced expenses by over 15%. Built and managed performance-based staff training programs. Oversaw compliance with food safety and quality assurance standards. Provided strategic reports and KPIs to executive management.
Kukuruza
Aug 2018 - Aug 2020 -2 yrs
Egypt
- Job Details:Directed day-to-day production and distribution operations. Maintained quality control processes and optimized logistics. Reduced operational waste by 20% through process improvements. Trained and supervised teams across all shifts.
Frumentum
Aug 2016 - Aug 2018 -2 yrs
Egypt
- Job Details:Oversaw supply chain operations across multiple branches. Managed procurement, stock levels, and vendor relations. Streamlined internal processes to enhance team productivity.
OSN Company
Aug 2013 - Aug 2016 -3 yrs
Egypt
- Job Details:Managed store operations and exceeded monthly sales targets. Trained team in customer service and upselling techniques.
Education
Bachelor's Degree in Human Resources
Sadat Academy for Management Sciences (SAMS)Jan 2009 16 yr 7 Months