IH

Islam Helmy

Operations Manager at Hans & Gretel

Nasr City, Cairo, Egypt

Work Experience

  • Operations Manager

    Hans & Gretel

    Aug 2020 - Present -5 yrs

    Egypt

    • Job Details:Lead multi-branch operations ensuring high quality, efficiency, and consistency. Implemented cost-saving initiatives that reduced expenses by over 15%. Built and managed performance-based staff training programs. Oversaw compliance with food safety and quality assurance standards. Provided strategic reports and KPIs to executive management.
  • Operations Manager

    Kukuruza

    Aug 2018 - Aug 2020 -2 yrs

    Egypt

    • Job Details:Directed day-to-day production and distribution operations. Maintained quality control processes and optimized logistics. Reduced operational waste by 20% through process improvements. Trained and supervised teams across all shifts.
  • Operations Manager

    Frumentum

    Aug 2016 - Aug 2018 -2 yrs

    Egypt

    • Job Details:Oversaw supply chain operations across multiple branches. Managed procurement, stock levels, and vendor relations. Streamlined internal processes to enhance team productivity.
  • Direct Sales Store Manager

    OSN Company

    Aug 2013 - Aug 2016 -3 yrs

    Egypt

    • Job Details:Managed store operations and exceeded monthly sales targets. Trained team in customer service and upselling techniques.
  • Education

    • Bachelor's Degree in Human Resources

      Sadat Academy for Management Sciences (SAMS)

      Jan 2009   16 yr 7 Months

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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