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Islam Khaled Elhady

Technical Support Agent

Helwan, Cairo, Egypt

Work Experience

  • Technical Support AgentFull Time

    orange

    May 2020 - Feb 2021 -9 months

      • Education

      • Bachelor's Degree in Engineering

        Modern Academy for Engineering and Technology (MIS)

        Jan 2018 

      • High School - Thanaweya Amma

        Helwan Secondary School

        Jan 2013 

      Skills

      • Interviewing
      • Hardware Installation
      • Software Engineering
      • Cloud Computing
      • Networking
      • Administration
      • IT Service Management
      • MCSA
      • MCSE
      • Microsoft Azure
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      Languages

      • English

        Advanced

      Training & Certifications

      • Microsoft Certified Solutions Expert MCSE (Private and public cloud)

        NTI - National Telecommunication Institute·2021

      • Microsoft Certified System Administrator MCSA

        NTI - National Telecommunication Institute·2021

      • Cisco Certified Network Associate CCNA

        Offline·2020
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