islam ashraf

Receptionist and Front Office Cashier

• Job Details:Registered guests and managed hotel rooming chart using Oracle Opera property management system. Handled financial transactions including cash, check, credit cards, and foreign currency exchange. Performed front-office accounting tasks, managed daily cash receipts, and prepared bank deposits. Provided outstanding customer service, improving guest satisfaction scores.

Receptionist and Front Office Cashier

• Job Details:Registered guests and managed hotel rooming chart using Oracle Opera property management system. Handled financial transactions including cash, check, credit cards, and foreign currency exchange. Performed front-office accounting tasks, managed daily cash receipts, and prepared bank deposits. Provided outstanding customer service, improving guest satisfaction scores.

Freelance Automation Developer

• Job Details:Designed and developed booking system automation tools to streamline reservation workflows. Built AI-driven customer service agents and chatbots to enhance client interaction. Delivered customized technological solutions to improve operational efficiency and service delivery. Collaborated with clients to gather requirements, design automation solutions, and implement end-to-end systems.