
islam Elsayed ahmed
ocean executive
Hadayek Alkobba, Cairo, EgyptWork Experience
Education
College Diploma in The Higher Institute of Social Work
The Higher Institute of Social WorkJan 2013 - Jan 2015 - 2 yr
Bachelor's Degree in social service
The Higher Institute of Social WorkJan 2003
Achievements
One of the most important practical roles I have been doing is negotiating with customers on the prices of the service provided by us as well as with freight forwarders and transport contractors to achieve the lowest price with outstanding customer service and allow us to put a large profit rate for the company. - Developing plans and evaluating customers as well as partners to provide the service periodically is one of the basic things that I do to present to the managers of the public and made recommendations regarding the internal team, whether incentives proficiency or internal sanctions. - Permanent verification of customer satisfaction with the level of service provided as well as the time is taken to service and hears the suggestions or complaints of customers with the need to apologize in the appropriate way that satisfies the customer in case of error with the appropriate penalty on time.
Skills
Languages
English
Fluent
Training & Certifications
customs clearance
egypt customs·2008