IA

Islam Ahmed

Billing Activation Analyst at Vodafone Ireland

Hadayek October, Giza, Egypt

Work Experience

  • Billing Activation Analyst

    Vodafone Ireland

    Mar 2024 - Present -1 yr, 6 months

    Egypt

    • Job Details:Responsible for making sure that the product operates as expected and for raising technical issues, presenting monthly queries and challenges faced by the team to the product team, leading billing investigations, analyzing and validating incoming queries, activating services, and ensuring revenue protection.

  • Senior Sales Executive

    Vodafone Ireland

    Aug 2020 - Mar 2024 -3 yrs, 7 months

    Egypt

    • Job Details:Provided helpful information to customers for fixed services, understood infrastructures in Ireland, and targeted mobile and fixed potential opportunities.

  • Sales Person

    Vodafone Ireland

    Egypt

    • Job Details:Acted as a frontline interface with customers, followed up on sales queries, provided information related to company products and services, and handled objections.

    • Education

    • Bachelor's Degree in Accounting and Business Management

      Pharaohs Academy for Systems and Information

      Jan 2014 - Jan 2018 - 4 yr

    Skills

    • Data Analysis
    • Sales Forecasting
    • Client Relationship Management
    • Cold Calling
    • Time Management
    • Data Validation
    • Data Warehousing
    • Microsoft Power BI
    • Computer proficiency
    • Process Mapping
    View More

    Languages

    • English

      Fluent

    • Arabic

      Fluent
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