Islam Adel Rafaat

Logistic ExecutiveFull Time

Business Development ManagerFull Time

• Job Details:- Led and directed the development team in successfully delivering three mobile applications of the Corners project (Courier, Partner, and Customer apps) as well as finalizing the Admin and Courier Dashboards. - Conducted comprehensive market research, area analysis, and forecasting, determining optimal starting areas, number of couriers required, and delivery times. - Utilized data from a comparable business for order volume and partner requirements, identifying high and low-order areas and potential challenges. - Implemented quality assurance measures, ensuring the functionality and reliability of all applications. - Developed and executed a strategic plan for operations, aligning with organizational goals and ensuring efficient workflows. - Assessed operational performance regularly, identifying areas for improvement and implementing necessary enhancements. - Spearheaded the transition to the operational phase, assuming the role of Chief Operating Officer for the company's operations in Egypt. - Initiated and led the development of operational policies and procedures, optimizing workflows for increased efficiency. - Established conditions and roles for fair and mutually beneficial contracts between Corners and partners. - Oversaw the overall business operations, ensuring seamless alignment with organizational goals. - Implemented a robust process and KPI scheme for the development team, ensuring productivity and efficiency. - Identified key operational requirements and resources for project success and future scalability.

Business DeveloperFull Time

• Job Details:- Assisted the team in developing a new client base by identifying potential clients in the target market and researching the market trends to determine the customer demand for the proposed products and services - Stayed up-to-date with new products/services - Identified client needs and suggested appropriate products/services to increase customer satisfaction - Collected customer requirements and business data to develop a business plan that meets these requirements - Conducted market research to identify potential clients and determine customer demand for proposed products and services. - Coordinated with management to research, identify, analyze, and execute new business initiatives. - Negotiated contract terms with clients and communicated terms to stakeholders. - Developed a business plan that meets customer requirements.  - Worked with internal departments and external partners to execute business plans and strategies.