
Islam Abd Alwahab Abd Alghaffar
Resident in Cairo - Damietta - Dakahlia
New Damietta, Damietta, EgyptWork Experience
Pharmacy ManagerFull Time
Al-Tarshouby chain of pharmacies
Jul 2023 - Present -1 yr, 11 months
Egypt , Damietta
- Job Details:As a seasoned and forward-thinking pharmacist, I bring over 11 years of diverse experience and a proven track record of excellence in healthcare. My clever approach to pharmaceutical care encompasses a strategic blend of technical expertise, innovative problem-solving, and a commitment to patient well-being. Qualifications: Education: Bachelor's degree in Pharmacy from Misr University for Science and Technology (2013). Skills: Proficient in leveraging the latest advancements in pharmacy technology, coupled with a strong foundation in OTC drugs, pharmaceutical preparation, and first aid. Possesses advanced computer skills and is adept at utilizing CRM software. Training: Continuous commitment to professional development, with a focus on enhancing marketing skills through courses and certifications, including a Marketing course at MUST University and an ICDL license. Professional Expertise: Pharmacy Experience: A history of successful roles in various pharmacies, demonstrating adaptability and effective communication skills. Proven ability to manage multiple responsibilities, ensuring optimal patient care. Medical Representative Experience: A distinguished career as a medical representative with companies such as Delta Pharma Bio Co. and EIPICO. Contributed significantly to improving customer service and retention, implementing successful marketing plans, and achieving exceptional results. Innovative Approach: Results-Oriented: Recognized for achieving and exceeding targets consistently, showcasing a results-driven mindset. New Product Launches: Proficient in spearheading successful launches of new pharmaceutical products, utilizing a creative and strategic approach. Communication Skills: Languages: Fluent in both Arabic (native) and English (written and spoken), ensuring effective communication with diverse stakeholders. Leadership and Team Collaboration: Management Skills: Demonstrated leadership capabilities and effective team collaboration. Adept at fostering a positive and productive work environment. In joining your esteemed team, I am eager to bring my clever and innovative approach to pharmaceutical care, contributing to the success and growth of your organization. Feel free to modify this description based on your specific experiences and the requirements of the job you're applying for.
Senior Medical Representative act as supervisorFull Time
EIPICO
Jan 2014 - Jul 2023 -9 yrs, 6 months
Egypt , Damietta
- Job Details:Scheduling appointments with doctors, pharmacists, and other healthcare professionals to promote company medications. Developing an in-depth understanding of company medications. Building and maintaining good business relationships with customers to encourage repeat purchases.achieve sales target and assigned Sales KPIs in line with policies and procedures. Promote portfolio and services by providing the latest and most relevant data and information to the right customer at the right time. Support Healthcare professionals’ decision and optimize patient outcomes in an ethical way. Use all available data sources to build, dynamically prioritize and adapt relevant territory and customer engagement plans. Demonstrate advanced customer engagement skills to deliver high quality customer interactions and improve customer experience for the benefit of patients. Maintain a deep and current knowledge of the industry, trade association, competitors and buyer dynamics and focus your effort on customer opportunities. Build interpersonal inclusion through self-awareness, developing curiosity, active listening, and strengthening team and peer inclusion. Participate in the planning, organization and coordination of Medical activities, in close collaboration with the Project Medical Referent and other medical team members, in order to ensure an efficient and effective implementation of the resources needed while maintaining high levels of quality in Medical care programs and activities.Supervising and ensuring that medical activities objectives under my responsibility are achieved, reporting to the technical referent if any problem arising in the service. Checking all administrative procedures related to patients’ follow-up (individual card filling, registers, paper exit, discharge, transfers ...) are carried out correctly and according to procedures. Check and control the distribution of medicines and equipment under my responsibility. Assure general compliance with standing hygiene standards.Coordinating and monitoring the daily working plan of the team under my responsibility (absent personnel, vacations, tracking leaves ...). Participating in shifts and replaces a doctor, if necessary Planning and supervising, in close coordination with the HR department, the associated processes (training, performance evaluation, development and internal communication) of the staff under my responsibility in order to improve staff capabilities and to ensure both the sizing and the amount of knowledge required Participating in the monthly reports according to guidelines (i.e. medical statistical reports, etc.). Experience in new launches as The company launched many products during my work period and applied the required marketing and sales strategies in my area and with my customers, which leads to rapid growth of these products until they reach the required targets and achieve great success in the drug market in Egypt. Defining, coordinating and monitoring the medical activities under his/her responsibility according to protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition of the target population.
Education
BSc in Pharmacy and Drug manufacturing
Misr University for Science and Technology (MUST)Jan 2008 - Jan 2012 - 4 yr
Achievements
Best achiever 2015 Best achiever 2020
Skills
- Communication skills
- Adaptability
- Data analysis & Incentive Planes
- Interfaces management (internal and external)
- Manage interaction with sales
- Monitoring
- ROLE KPIs
- Salesforce effectivness & Sales Support System
- Pharmaceutical Knowledge Drug Expertise
- STRATEGIC PLANNING SUPPORT
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Languages
Arabic
FluentEnglish
Advanced