islam Ramadan Osman

Outlet ManagerFull Time

• Job Details:• From June 2014 till Now Working at Etisalat Co. as an outlet manager.  Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability  Meet sales goals by training, motivating, mentoring and providing feedback to sales staff  Ensure high levels of customers satisfaction through excellent service  Complete store administration and ensure compliance with policies and procedures  Maintain outstanding store condition and visual merchandising standards  Report on buying trends, customer needs, profits etc  Propose innovative ideas to increase market share  Conduct personnel performance appraisals to assess training needs and build career paths  Deal with all issues that arise from staff or customers (complaints, grievances etc)  Be a shining example of well behavior and high performance  Additional store manager duties as needed

Corporate Sales Account Manger (B2B)Full Time

• Job Details:nderstand customer needs and offer solutions and support  Organize and coordinate sales representatives schedules  Research potential leads from business directories, web searches, or digital resource.  Receive and report on all sales leads  Work with sales team when closing sales  Track weekly, monthly, and quarterly performance and sales metrics  Assist sales representatives and team to meet and exceed goals.

Retail Sales SupervisorFull Time

• Job Details:Manage retail staff, including cashiers and people working on the floor.  Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.  Ensure pricing is correct.  Work on store displays.  Coach, counsel, recruit, train, and discipline employees  Monitor local competitors  Help retail sales staff achieve sales targets  Manage different departments within the store.  Handle customer questions, complaints, and issues.