islam Mohmad

Customer Care Service Representative

• Job Details:Provide exceptional customer service by handling daily inquiries related to credit cards, account statements, and technical issues. Conduct account maintenance, including updates, troubleshooting, and resolving discrepancies. Collaborate with customers to resolve technical and financial concerns, ensuring high satisfaction levels and adherence to bank policies. Assist customers in settling loans and provide tailored recommendations for loan and credit card products. Proactively meet sales targets by promoting and selling financial products, including loans and credit cards.