Basic Info

Islam Ibrahim

9 years

Cairo, Egypt

Diploma

Manager

Work Experience

Senior Business Analyst at TACME

Experience Details

Senior Business Analyst

IT/Software Development, Business Development

Manager

* Smart Government Transformation Services Project.
* Support Services Sector Services Transformation Project.
* Customer Profile transformation & Re-Engineering

Interacting with customers to learn and document requirements that are then used to produce business requirements documents
Create Flowcharts: As-Is processes, i.e. flowcharts - To-Be processes, i.e. flowcharts
Develop KPIs for the projects in coordination with the QA team
Addressed requirements in best communicable way to audience - Use Case, workflow, SRS , BRD, Prototypes, Data Models, Business case, a strategic plan containing shareholders’ risk and return
Defines application problem by conferring with clients; evaluating procedures and processes.
Develops solution by preparing and evaluating alternative workflow solutions. Controls solution by establishing specifications; coordinating production with programmers.
Validates results by testing programs.
Ensures operation by training client personnel; providing support. Provides reference by writing documentation


Company Details

TACME

Dubai, United Arab Emirates

101-500 employees

Information Technology Services, Computer Software, Information Technology Services

www.tacme.com

Dec 2014 to present (2 years)
Business Analyst at Technical Art Concepts (TACME)

Experience Details

Business Analyst

IT/Software Development, Business Development

Experienced (Non-Manager)

Interacting with customers to learn and document requirements that are then used to produce business requirements documents
Create Flowcharts: As-Is processes, i.e. flowcharts - To-Be processes, i.e. flowcharts
Develop KPIs for the projects in coordination with the QA team
Addressed requirements in best communicable way to audience - Use Case, workflow, SRS , BRD, Prototypes, Data Models, Business case, a strategic plan containing shareholders’ risk and return
Defines application problem by conferring with clients; evaluating procedures and processes.
Develops solution by preparing and evaluating alternative workflow solutions. Controls solution by establishing specifications; coordinating production with programmers.
Validates results by testing programs.
Ensures operation by training client personnel; providing support. Provides reference by writing documentation


Company Details

Technical Art Concepts (TACME) (multinational)

Dubai, United Arab Emirates

101-500 employees

Information Technology Services, Computer Software, Information Technology Services

www.tacme.com

Dec 2012 to Dec 2014 (2 years)
Project Owner at Basharsoft

Experience Details

Project Owner

IT/Software Development, Business Development

Experienced (Non-Manager)

Understand the product’s business model including its value proposition and the desired business benefits, create stories and built back log
•Carry out product roadmap planning – particularly when you work with an existing product.
•Collaborate closely with the development team and the Scrum Master/coach.
•Describe the desired user experience and the product features, and capture them on the Product Canvas or backlog.
•Determine what needs to be done next and select the right sprint goal.
•Select the appropriate research/validation technique to expose the product increment to the right people including customers, users, and internal stakeholders.
•Analyses the feedback/data gathered, derive the right insights, and action them. This usually results in a changed Product Canvas/backlog.
•Look after the budget, and understand the project progress.
•Coordinate the product launch activities.


Company Details

Basharsoft

Egypt

11-50 employees

Information Technology Services, Computer Software

N/A

May 2010 to May 2012 (2 years)
Senior Software Tester at Future Group

Experience Details

Senior Software Tester

Quality

Experienced (Non-Manager)

• Performs testing tasks requiring planning.
• Prepare Test Plan and Test Cases.
• Executed test cases related to software verification of transfer case electronic module.
• ERP system testing/ implementation and training
• Assembled test specific setup requirements to perform the validation.
• Coordinated the build of software validation test equipment if necessary.
• Conducted the validation testing per the validation test procedure and created summary reports


Company Details

Future Group

Egypt

11-50 employees

Information Technology Services

N/A

May 2006 to Jan 2010 (3 years 8 months)
ISO Quality Assurance Officer at Future Group

Experience Details

ISO Quality Assurance Officer

Quality, IT/Software Development

Entry Level

Monitor and advise on the performance of the quality management system and produces data and report on performance, measuring against set indicators
promoting quality achievement and performance improvement throughout the organization
Coordinate the bi-annual internal audit plan and follow up on execution setting up and maintaining controls and documentation procedures Ensuring the execution of corrective action and compliance with company’s specifications
monitoring performance by gathering relevant data and producing statistical reports
Maintain, control, protect and ensure all documents required by the quality management system remain legible and readily identifiable
Administration of the electronic document management system (EDMS) through our database (MS-VSS)


Company Details

Future Group

Egypt

11-50 employees

Information Technology Services, Translation and Localization , Computer Software

N/A

May 2007 to Mar 2008 (10 months)
Software tester (Part-time) at Elsourat Co.

Experience Details

Software tester (Part-time)

Quality, IT/Software Development, Education/Teaching

Entry Level

Design test plans, scenarios, scripts, or
procedures.
Test system modifications to prepare for implementation. Monitor bug resolution efforts and track successes.
Create or maintain databases of known test defects.


Company Details

Elsourat Co. (multinational)

Cairo, Egypt

11-50 employees

Information Technology Services, Education

N/A

Jul 2006 to Nov 2006 (4 months)
Software Tester and Customer Support at Asgatech

Experience Details

Software Tester and Customer Support

Quality, IT/Software Development

Entry Level

As software tester, my responsibility was developing and maintaining testing to meet organizational objectives. Prepare Test Plan and Test Cases.
GUI Graphical user interface, function testing, performance testing. Customer Support Supervisor.
Nokia criteria testing and check lists considerations


Company Details

Asgatech

Giza, Egypt

51-100 employees

Information Technology Services, Information Technology Services, Telecommunications

N/A

May 2005 to May 2006 (1 year)

Achievements


Forasna (Recruitment Management system for
* Built Talent Profile
* Intelligent Matching
* Recommend job seekers with nearby jobs
Wuzzuf (Recruitment Management system)
* Built Talent Profile * Intelligent Matching * Assessment Integration and generator
* Recommend job seekers with nearby jobs * LinkedIn profile import
* Integration with Onet* Branded Careers Page



NMC: - National Media Council System that manage and automate all Services in NMC (SharePoint 2010)
- Create Requirement document and Workflow
- Generate UAT
- Training all stockholders
ADEHS: Abu Dhabi Environment, Health and Safety Center Web Portal
- Create Requirement document (SharePoint 2010)
- Generate UAT
- Training all stockholders
- Create User Guide
ATDD: Ajman Tourism Development Department System (Web Portal, E-services, and Mobile Application) and automate all Services (SharePoint 2013)
- Create Requirement document
- Generate UAT
- Training all stockholders
- Create User Guide
DM Beaches and Parks (Mobile Application)
- Create Requirement document
- Generate UAT
- Training all stockholders
- Create User Guide



Basharjobs and Wuzzuf (Recruitment Management system)
* Built Talent Profile * Intelligent Matching * Assessment Integration and generator
* Recommend job seekers with nearby jobs * LinkedIn profile import
* Integration with Onet* Branded Careers Page



* Transparent ( ERP system )
* CRM System
* Translation Tools



Basic Quality Concepts and Terminology
The history of the Quality Management System standard evolution
Requirements of ISO 9001 / 2008 standard
How to establish and control Quality Management System Documents
Advanced Quality Concepts and terminologies
Process Approach and System approach as an advanced quality management methodologies
Establishment and implementation of ISO 9001 / 2008 Quality Management
System standard
Data and Document control Standards



Develop a comprehensive testing & contents review for desktop Islamic applications , E-learning Courses, and multimedia productions..


Develop a comprehensive testing for Mobile applications, and solutions.
Customer Support Supervisor. Islamic Organizer Application. Islamic


Education

Technical Diploma in Computer Sciences

Education Details

Technical Diploma

Computer Sciences

Cape Cod Community College, United States

A / Excellent / 85 -100%

N/A

N/A

Cape Cod Community College
2008 - 2009
Bachelor's Degree in Sciences of Agriculture

Education Details

Bachelor's Degree

Sciences of Agriculture

Al-Minya University, Egypt

C / Good / 65 - 75%

N/A

N/A

Al-Minya University
1998 - 2003
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Ethad

Egypt

1998

B / Very Good / 75 - 85%

N/A

Al-Ethad
1998

Certifications

Certificate details

Attendance Human Resource Management

Jan 2010

N/A

N/A

N/A

Society of Petroleum Engineers

N/A

Certificate details

Certification of completion ”Software Quality assurance and testing”

Jan 2009

N/A

N/A

N/A

SECC

N/A

J2SE
Jan 2005

Certificate details

J2SE

Jan 2005

80 out of 100

N/A

N/A

Sun Microsystems

N/A

Training and Courses

Training/Course Details

Software Quality assurance and testing

Jan 2009

Software Engineering Competence Center ”SECC”

What is software Quality assurance? What is software process improvement? Software measurements and metrics. Software testing (Test plan, Test Cases,..) Verification and validation Black box and white box testing Kinds of testing (Integration test, Function test, System test,) Testing definitions (Usability, Reliability, Dependability,)

Training/Course Details

Java

Dec 2004

The Egyptian Ministry of Communications

N/A

Training/Course Details

Agile

May 2010

EMGD (E-learning Company)

* Agile Software Development * Principles of Agile * Agile Reports * Agile Solution Providers * Problems with Agile and how we can Help * Agile Persona * Agile Goals/Objectives * Agile Methodologies * Agile Estimating * Release vs. Sprint vs. Iteration

Training/Course Details

Agile Testing

Aug 2010

Agile Community

* Agile Testing Quadrant * Acceptance Tests * Test Granularity

Training/Course Details

Human Resource Management

Jan 2010

Society of Petroleum Engineers

N/A

Training/Course Details

Software Project Management

Mar 2013

Software Engineering Competence Center "SECC"

What is software Quality assurance? What is software process improvement? Software measurements and metrics. Software testing (Test plan, Test Cases,……..) Verification and validation Black box and white box testing Kinds of testing (Integration test, Function test, System test,……) Testing definitions (Usability, Reliability, Dependability,……)

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Last update 2 days ago.

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Profile Skills and Keywords

AgileAgile TestingAnalyticalArabicAttendance Human Resource ManagementBlack Box TestingBugzilla ( Bug Tracker Tool)BusinessBusiness AnalysisBusiness AnalystBusiness WorkflowsC++.Certification Of Completion Software Quality Assurance And TestingComputer SciencesComputer SoftwareCreativeDotProjectE-financeERPEducationElsourat Co.EnglishFirst Line SupportFootballFunction TestHRMSHuman Resource ManagementHuman ResourcesISO Quality Assurance OfficerITInformation Technology ServicesJ2SEJMeter ( Load Testing Tool)JavaLeaderMS-TFS (Microsoft Team Foundation Server)ManagementMantisMicrosoft OfficeMySQLNavicat (Data Base Management ToolNun-function TestOpen SourcePHPPhpmyadmin (Data Base Management Tool)Problem SolverProject OwnerQuality AssuranceQuality ControlReadingRequirements AnalysisRequirements GatheringSalesSciences Of AgricultureSelenium (record/playback Tool)Senior Business AnalystSenior Software TesterShearPointSoftware Quality Assurance And TestingSoftware DevelopmentSoftware Project ManagementSoftware Project ManagmentSoftware Tester (Part-time)Software Tester And Customer SupportSportTeam PlayerTechnical SupportTechnical Art Concepts (TACME)TelecommunicationsTestingTranslation And LocalizationVSS (Visual Source Save)White Box Testing

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Mantis

Mantis

: Expert

: Extreme - I love it!

:

5-7 years

Function Test

Function Test

: Expert

: High

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: High

:

5-7 years

nun-function Test

nun-function Test

: Expert

: Extreme - I love it!

:

5-7 years

HRMS

HRMS

: Expert

: Extreme - I love it!

:

3-5 years

Open Source

Open Source

: Advanced

: High

:

1-3 years

Selenium (record/playback tool)

Selenium (record/playback tool)

: Advanced

: High

:

3-5 years

Phpmyadmin (Data Base Management Tool)

Phpmyadmin (Data Base Management Tool)

: Advanced

: High

:

3-5 years

ERP

ERP

: Advanced

: High

:

3-5 years

Navicat (Data Base Management Tool

Navicat (Data Base Management Tool

: Advanced

: High

:

3-5 years

e-finance

e-finance

: Advanced

: High

:

3-5 years

DotProject

DotProject

: Advanced

: Extreme - I love it!

:

1-3 years

VSS (Visual source save)

VSS (Visual source save)

: Intermediate

: High

:

3-5 years

MS-TFS (Microsoft Team Foundation Server)

MS-TFS (Microsoft Team Foundation Server)

: Intermediate

: High

:

1-3 years

JMeter ( load testing tool)

JMeter ( load testing tool)

: Intermediate

: Extreme - I love it!

:

1-3 years

Bugzilla ( bug tracker Tool)

Bugzilla ( bug tracker Tool)

: Intermediate

: Extreme - I love it!

:

1-3 years

Java

Java

: Intermediate

: High

:

3-5 years

C++.

C++.

: Intermediate

: High

:

1-3 years

PHP

PHP

: Intermediate

: High

:

1-3 years

MySQL

MySQL

: Intermediate

: High

:

1-3 years

Fields of Expertise

Testing

Testing

: Expert

: Extreme - I love it!

:

1-3 years

Black Box Testing

Black Box Testing

: Expert

: Extreme - I love it!

:

5-7 years

First Line Support

First Line Support

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

3-5 years

Technical Support

Technical Support

: Advanced

: Medium

:

3-5 years

Software Project Managment

Software Project Managment

: Advanced

: Extreme - I love it!

:

1-3 years

Agile

Agile

: Advanced

: Extreme - I love it!

:

3-5 years

ShearPoint

ShearPoint

: Advanced

: Extreme - I love it!

:

3-5 years

White box testing

White box testing

: Intermediate

: High

:

3-5 years

Management

Management

: Intermediate

: High

:

1-3 years

Human Resources

Human Resources

: Intermediate

: High

:

3-5 years

Business Analyst

Business Analyst

: Intermediate

: Extreme - I love it!

:

1-3 years

Business Workflows

Business Workflows

: Intermediate

: Extreme - I love it!

:

1-3 years

Business Analysis

Business Analysis

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Requirements Gathering

Requirements Gathering

: Beginner

: Extreme - I love it!

:

Less than 1 year

Requirements Analysis

Requirements Analysis

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Leader, Creative, Problem Solver, Team Player

Online Presence

http://eg.linkedin.com/pub/islam-ibrahem/25/a12/817http://www.facebook.com/islam.ibrahem1IslamQCWuzzuf.com/me/islam

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