iskandar Shnouda

Manager in Charge

• Job Details:Generated strategic weekly key performance indicator (KPI) targets, motivating and incentivizing staff to continually achieve and exceed expectations. Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively. Managed team by offering support and constructive feedback to improve skills and maximize potential. Achieved management objectives, consistently hitting deadlines and performance targets. Stayed apprised of in-store product placement and merchandising to efficiently locate products for customers. Resolved customer enquiries and complaints in line with company guidelines. Monitored inventory supply and sales floor stock to increase availability and customer convenience. Used advanced sales and negotiation techniques to increase revenue and drive customer interest. Applied innovative upselling techniques to increase customer order value and encourage future purchases. Prepared products and designed displays to demonstrate functionalities to customers.