Ishara Tennakoon

HR & CSV Coordinator

• Job Details:Coordinate end-to-end HR operations, including recruitment, onboarding, and employee record maintenance. Ensure accurate attendance tracking, leave management, and support visa processing in compliance with UAE labour law. Facilitate internal communication to ensure effective collaboration between HR, administration, and technical teams. Manage employee engagement initiatives and wellness activities to enhance workplace morale. Handle procurement, stock control, and distribution of office stationery and grocery items. Process and manage incoming LPOs, sales orders, and administrative support for after-sales services. Schedule and coordinate site visits, AMC proposals, and follow up with engineers and technicians on project status and client concerns. Prepare and maintain HR and customer service reports and documentation. Maintain organized records of contracts, employee files, and official correspondence. Provide administrative assistance to management and support ad-hoc office tasks to ensure smooth daily operations.

Relationship Officer

Junior Customer Relationship & Admin Assistant

• Job Details:Acted as a liaison between local/international customers and internal departments (planning, purchasing, engineering). Processed and tracked new orders, ensuring on-time delivery and client satisfaction. Maintained organized customer records and managed related documentation. Coordinated with logistics teams for shipment schedules and issue resolutions. Assisted in administrative operations including filing, correspondence, and office support.