Ishan Vaidya

Product Specialist

• Job Details:Counselling and consulting clients to understand their business needs and pain points to provide them a tailored solution for their CRM and call management needs with a SaaS based product. Worked closely with clients to gather the requirements to deliver a customized solution. This includes software configuration, integration and development of custom features. Conducted product demos and presentations to exhibit value proposition of the SaaS solutions. Experienced in objection handling, addressing concerns and negotiating terms that serve mutual benefits for both the parties. Involved closely in the entire sales funnel, dealing with cross-functional teams from presenting the product, gathering and catering the requirements to sales closure.

Software Engineer, R&D

• Job Details:Led development of a multi-AP Wi-Fi router with EasyMesh technology, improving network efficiency by 35%. Cut downtime by 15% and enhanced system stability, by using spanning tree protocol for loop prevention. Conducted thorough requirements gathering session, collaborating closely with stakeholders to define product features and functionalities. Increased network security by 20%, by configuring WPA3 authentication protocol for a new product release. Reduced troubleshooting time by 12% and enhanced reliability, with a 'connection failure' diagnostic feature. Conducted rigorous user acceptance tests (UATs) to validate product functionality and ensure a positive user experience (UX). Slashed potential security vulnerabilities by 40%, with introduction of a 4-way handshake. Prioritized user experience throughout the product development process, resulting in high customer satisfaction and loyalty. Accelerated device onboarding by 25%, by replacing WPS with device provisioning protocol. Collaborated with customer support, testing, and QC teams, and tracked progress with JIRA and Confluence.

Embedded Systems Engineer (Contract)

• Job Details:Enhanced system functionality by enabling real-time clock support, improving device efficiency by 10%. Cut wake-up time by 20% on Qualcomm Snapdragon S820 with configuration and strategic implementation. Reduced system response time by 25% by utilizing ARM Cortex M0-based Renesas RH850 bootloader, enabling seamless communication between RH850 and S820. Championed agile methodologies to adapt to changing requirements and priorities, fostering a collaborative and effective work environment. Improved data transfer efficiency by 30% with CAN protocol-based communication for S820, implementing APIs and inter-processor communication messages. Used an I2S driver for Cypress board 6155, contributing to a successful bring-up and optimum performance. Contributed to agile software development model, fostering a collaborative and efficient work environment.