Isam Ahmed

E-commerce Coordinator

• Job Details:Spearheaded the development and launch of a fully functional online store, integrating tailored payment solutions to enhance the customer experience. Authored detailed and engaging product descriptions, complemented by high-quality images to optimize product visibility and appeal. Devised and executed strategic pricing models and promotional campaigns, achieving measurable growth in online sales. Established partnerships with shipping providers, streamlined system integration, and negotiated competitive pricing to ensure cost-efficient logistics. Planned and implemented targeted digital marketing strategies, including SEO, paid ads, and social media campaigns, to drive traffic and conversions. Curated content for marketing campaigns, ensuring alignment with branding and audience engagement objectives. Managed inventory systems to maintain accuracy, reduce stock discrepancies, and ensure seamless order fulfillment. Defined and implemented comprehensive store policies, including privacy protocols and user guidelines, to uphold compliance and build customer trust. Continuously refined website performance and user experience, leveraging analytics and feedback for optimization. Oversaw all aspects of store operations, including team supervision, task delegation, and workflow management. Directed the aesthetic and functional design of the store, updating visuals such as banners and promotional materials to align with branding strategies.

Operations Coordinator / E-commerce Specialist

• Job Details:Directed daily operations to ensure seamless workflows and timely service delivery, aligning with organizational goals. Optimized inventory management by monitoring stock levels, tracking availability, and placing orders to maintain adequate supplies. Delivered exceptional customer service by promptly addressing inquiries and resolving issues, fostering high satisfaction rates. Compiled, analyzed, and maintained operational reports to identify areas for improvement and enhance productivity. Spearheaded e-commerce initiatives, managing online sales platforms, product listings, and payment channels to enhance customer experience. Developed and implemented strategic digital marketing campaigns, leveraging SEO and social media to drive traffic and boost conversions. Coordinated logistics and shipping processes, ensuring timely and cost-effective order fulfillment. Enhanced the overall performance of the e-commerce platform by refining store design, content, and promotional materials.

Project Coordinator

• Job Details:Oversaw and maintained mining department documentation, ensuring accuracy, compliance, and accessibility. Procured materials for the mining section, coordinating timely delivery and maintaining optimal inventory levels. Prepared detailed management reports, enabling informed decision-making through robust data insights. Managed data entry, record-keeping, and reordering processes, driving efficiency and workflow optimization. Conducted store checks to monitor inventory levels and ensure proper storage and handling of materials. Leveraged Microsoft Office Suite to produce, format, and edit comprehensive documents, presentations, and spreadsheets with precision.