Irram Akhtar

Complaints Handler

• Job Details:Conducting KYC procedures, assisting in data cleaning, conducting analysis of financial accounts, maintaining communication with brokers, handling customer complaints, and ensuring compliance with FCA regulations.

Partner Finance

• Job Details:Providing support to customers facing financial difficulties, assessing client needs, and liaising with internal banking teams.

Complaints Handler

• Job Details:Resolving complex customer complaints, liaising with the ombudsman, maintaining professional regulatory standards, and authorising redress.