irfan siddiqui – Mobile Technician at Al-Ard Mobile Shop

Work Experience

Al-Ard Mobile Shop

Sep 2019 - Present -5 yrs

Job Details:Diagnose and repair smartphones and tablets, including screen replacements, battery issues, camera faults, charging problems, and software glitches. Perform basic motherboard-level repairs (soldering, IC replacement, jumper work) when required. Recommend and upsell phones, accessories, screen protectors, cases, and extended warranties. Educate customers on mobile device care, data safety, and latest features or models. Manage inventory of parts, tools, and accessories—ensuring timely restocking. Ensure cleanliness, safety, and organization of the repair station and display area.

Ayesha Mobiles

Sep 2013 - Sep 2018 -5 yrs

Saudi Arabia

Job Details:Diagnose and repair mobile devices (Android & iOS), including screen, battery, and motherboard issues. Perform software troubleshooting, flashing, and data recovery. Educate customers on device usage, protection plans, and new product offerings. Drive sales by recommending accessories, upgrades, and services based on customer needs. Maintain accurate records of repairs, inventory, and sales transactions. Ensure high levels of customer satisfaction through professional, prompt service.