Irfan Shakeel

Logistics & Procurement Coordinator

• Job Details:Handled procurement using the Vismain system, raising POs and tracking deliveries. Coordinated the export of machinery and materials to Dubai, including customs compliance. Managed Saber certification issues—resolved a case where a supplier shipped material before certification, mitigating risk through communication with QA. Supervised workshop dismantling and coordinated transport via crane (130t) and forklifts (25t). Communicated daily with admin and accounts to manage payments, advances, depreciation reports, and asset verification. Ensured material readiness by reviewing and preparing lists for export, raw materials, consumables, and furniture. Coordinated with scrap buyers to inspect and quote on metal scrap materials. Drafted internal and vendor emails, enhancing workflow and clarity.

Dispatch & Sales Coordinator

• Job Details:Coordinated daily schedules and logistics for product deliveries, ensuring timely arrivals across distribution points. Managed customer complaints and resolved order discrepancies promptly, improving overall customer satisfaction by 100%. Collaborated with the sales team to create compelling sales presentations, contributing to an increase in sales annually. Developed and implemented a tracking system that reduced delivery misplacements by enhancing operational efficiency. Led regular training sessions for newly hired staff on dispatch protocols and customer service techniques.