Basic Info

Sherif Shaban

More than 15 years

82110 Germering, Germany

Doctorate Degree

Senior Management

Work Experience

CEO at Interim Manager Online Limited

Experience Details

CEO

Operations/Management

Senior Management (e.g. VP, CEO)

Accelerated growth, benchmarking, business development, business reengineering, capital projects, consensus building, process improvement, corporate development, corporate image, cost avoidance, cost reduction, customer driven management, efficiency improvement, emerging business venture, entrepreneurial leadership, financial management, financial restructuring, high-growth organization, long-range planning, margin improvement, market development, new business development, organizational culture, performance improvement, policy development, relationship management, process reengineering, productivity improvement, P&L Management, revenue growth, signatory authority, start-up venture, strategic development, tactical planning, team building, turnaround management.


Company Details

Interim Manager Online Limited

Munich, Germany

1-10 employees

Management Consulting

http://sherif-shaban.com

Mar 1990 to present (26 years 9 months)
Senior IT Project Manager at Daimler AG

Experience Details

Senior IT Project Manager

Operations/Management

Senior Management (e.g. VP, CEO)

The head office of Daimler AG is located since 2006 in the main plant of the company in Untertürkheim. The Executive Board and the staff departments manage here the national and international business. The Team "Planning & Implementation LAN Stuttgart & Engineering" manages the locations in Stuttgart, and all research and development sites worldwide. Responsible for the planning, implementation and operation of LAN, MAN, wireless infrastructure, the associated cable infrastructure and network security.

HIGHLIGHTS:

• Planning and executing the projects using agile management. Demand and rollout management tasks and responsibilities including integration management
• Manage multiple network projects, implementing current and future system requirements at all locations (production, research, development, headquarters and subsidiaries).
• Oversee and ensure project milestones and deadlines are completed according to schedule
• Create and execute project scope and work plan and revise as appropriate to meet changing needs and requirements, including technical, economic and demands
• Monitor project progress, proactively manage changes in scope, identify potential roadblocks and create contingency plans and initiate corrective actions when needed
• IT Roadmap including; Analysis of the customer’s IT environment, planning of the implementation of new and transformation within SAP PLM, FI, MDM and Fi/CO
• Act as the subject matter expert for the client providing best practices for implementation
• Document and implement best practices to improve project management and business processes
• Provide summary financial analysis and ROI data on projects, develop and maintain consistent reporting for project financing and expenditures
• Plan, oversee, develop, and implement IT Operations and technology policies and procedures and ensures network and systems integrity


Company Details

Daimler AG (multinational)

Stuttgart, Germany

N/A

Automotive

N/A

Jul 2016 to present (5 months)
Program Manager, IT Security & Compliance Consultant at Deutsche Bank

Experience Details

Program Manager, IT Security & Compliance Consultant

Operations/Management

Manager

Supported the implementation of several projects in the Cryptography Engineering Team. Managed several central software solutions and their project managers. Worked as SPOC for Business Stakeholders.

HIGHLIGHTS:

• Agile project management. Integration Management. Demand and Stakeholder Management. Project Financials and Budgeting. Coordinated tasks and resources for each project.
• Provision and updating of project plans and implementing related data into SAP
• Identify and manage project risks. Reporting redesign and task force lead. Transition and integration Management. Business Process Management. Program and Portfolio Management.
• Taskforce lead for Issues, Risk and Incidence Management. Data Centers project management.
• Managing user acceptance testing concepts (regulation acceptance testing, operational acceptance testing)


Company Details

Deutsche Bank (multinational)

Eschborn, Germany

N/A

Banking

N/A

Mar 2016 to Jul 2016 (4 months)
Interim Manager - Vacancy bridging and IT Program Manager at FIS Kordoba GmbH

Experience Details

Interim Manager - Vacancy bridging and IT Program Manager

Operations/Management

Senior Management (e.g. VP, CEO)

Maintains information technology strategies by managing staff at three locations within Germany; researching and implementing technological strategic solutions. Accomplishes strategic objectives by overseeing multiple agile project activities. Providing tactical management, administration and leadership throughout the salesforce project.

HIGHLIGHTS:

• Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Worked as IT technical project manager of multiple projects
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies, such as IT roadmap and business continuity plans.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Completes projects by coordinating resources and timetables with user departments and data center.
• Verifies application results by conducting system audits of technologies implemented, including SAP.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. Test management planning (Alpha & Beta testing, contract acceptance testing, regulation acceptance testing, operational acceptance testing, black box testing)
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.


Company Details

FIS Kordoba GmbH

Frankfurt, Nurnberg, Munich, Germany

N/A

Information Technology Services

N/A

Sep 2015 to Jan 2016 (4 months)
Senior Manager, Business Analyst at Interim Manager Online Limited

Experience Details

Senior Manager, Business Analyst

Project/Program Management

Senior Management (e.g. VP, CEO)

The project was initiated based on number of clients who are interested to create/enhance business bridges among them and the Arabic market. Pega and Salesforce Consultancy.
Worked as CEO, opportunity manager and business analyst with the objective to identify commercial and industrial business chances within the Arabic world. Performed feasibility analysis, scope projects, and prioritised deliverables, recommended alternative solutions and business strategies, and engaged in negotiations.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Defined strategic analytical requirements that enabled the client to answer critical business questions.
• Solved important business problems through deep statistical analyses, and creation of mathematical models, delivering complex Salesforce.com projects, involving multiple countries with heavy integration requirements
• Performed sophisticated analytical exercises. Reduced working capital needs and improved revenue production and profitability. Improved control over the lateral hiring approach and processes.
• Promoted an environment that supported diversity and reflected the client brand and values.
• Synthesised a wide range of analyses to assist in business planning. Provided relevant insights to correspondent leadership by identifying business opportunities & challenges. Leveraged information related to sales, operating procedures, performance metrics, internal and external business intelligence to make recommendations. Assisted in developing organisational policies, processes, and practices that encompass a broad spectrum of the business. Monitored and measured 3rd party providers.
• Ensured compliance, operational risk controls in accordance with the client or regulatory standards and policies; and optimized relations with regulators and auditors by addressing any issues raised by them.

NOTABLE TASKS:

• Opportunity Assessment: analysed the current new business intake/conflicts and lateral hires strategy, processes, organisation and technology and compared the best practices to identify gaps and key issues requiring attention. Worked with the clients to develop key opportunities for new business intake/conflicts and lateral hire process, organization and technology change. Investigated and recommended European Community “EU” programs.
• Target Environment Conceptual Design: designed a new business intake strategy, new business conflicts and lateral hires strategy, process, and future state and conceptual design. Prioritised the best practice recommendations to create an implementation strategy that included a business case and rollout roadmap.
• Business Project/Program Management and Deployment: provided experienced project management to assist the clients in the deployment of their new business intake/conflicts and laterals strategy, process, organization and technology-getting them to the finish line quicker.
• Client Selection and Conflicts Management: combined state-of-the-art information gathering, customized to each firm’s special circumstances and needs, such as Regulation on Energy Market Integrity and Transparency (REMIT), with a workflow process that enabled the clients to make “real time” new business decisions. Enabled the clients to: make timely and improved judgments; better protection from both ethical and business conflicts as well as client suitability issues; aligned each intake with the firm’s strategy; and reduced the time it takes to open matters.
• Technology Solution Selection & Implementation: researched and recommended the best technology tools including anti-money laundering software to fit the client needs. Project Leadership possessed business analysis, development, change management and deployment to help the clients deploy packaged solution sets.


Company Details

Interim Manager Online Limited

Munich, Germany

1-10 employees

Management Consulting

N/A

Jan 2015 to Sep 2015 (8 months)
CEO, Program Manager/ Project Manager at Festo Didactic GmbH & Co. KG

Experience Details

CEO, Program Manager/ Project Manager

Project/Program Management

Senior Management (e.g. VP, CEO)

Acted as CEO during the foundation period of the LLC and was a member of the steering committee. Agile project management of the vocational college foundation, including all college required resources. Worked as Head Manager of Marketing and Student Admission, including marketing analysis, research and market development. Executed programme and project management activities.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• On time venture Company was established and the Vocational College in Saudi Arabia was opened.
• Budget cost reduction by 45%. Developed the scope statement.
• Business expectations were exceeded: The number of students that applied to the college turned from 9 into over 500 students. Announcement in the Saudi Newspaper as first college of its art.
• Enabled market dominance in the college area. Created the start-up Venture with high impact, performance and quality, driving performance improvement. Delivered strong and sustainable gains.
• Designed and implemented the programme governance strategies. Ensured that the organisation design is implemented through the programme life cycle. Developed programme documentation aligned to the vision statement. Developed and implemented the Stakeholder Engagement Strategy. Ensured that issue resolution undertaken by individuals with the correct authority. Ensured the vision statement underpinned the programme communication plan. Developed, implemented and updated the Programme Communication Plans.
• Implemented recommendations/ solutions. Developed and implemented the strategies for handling risk and issues. Designed and established the risk management process. Ensured that the impact of individual and aggregated risks understood by the relevant stakeholders. Presented findings and recommendations to clients. Filled the gaps between actual situations and desired ones, including cultural and geographic aspects.
• Ensured consistency via developing and coordinating the local marketing activities. Installed base development campaigns and integrated marketing activities. Managed out sourced agencies for telemarketing, marketing automation. Ensured budget adherence. Provided analysis and reports as input to monthly Board Reports. Run events, shows and participation at partner events, with the appropriate presence.

NOTABLE TASKS:

• Consulted with corporate governance and stakeholders. Supported the Senior Responsible Owners (SRO) in implementation and control. Coordinated the development of the Blueprint based on the vision statement. Processed any changes/updates that would be required. Prepared and updated the Business Case.
• Developed and measured the stakeholder profiles. Controlled and aligned project communications activities. Managed the programme’s expenditure against the overall investment defined in the Business Case. Maintained the programme risk register and issue log. Facilitated and participated in meetings with key stakeholders into develop an understanding of their business. Estimated the resource requirements for the activities.
• Carried out research and data collection to understand the organisation. Conducted analysis via interviewing the client's employees, management team and other stakeholders. Run focus groups and facilitating workshops. Prepared business proposals and presentations. Identified issues and formed hypotheses and solutions. Evaluated web sites of competitors to understand the business environment and competitive landscape of the client. Coordinated and facilitated project update meetings as needed.
• Updated project schedules to support the weekly publishing of the enterprise-wide buffer report, and to maintain predictive models of the remaining work in each project. Analysed the weekly enterprise-wide buffer report. Attended the weekly Buffer Management Meeting. Performed whatever tasks become necessary to support the project’s performance to schedule. Selected the planning team. Identified deliverables and created the work breakdown structure. Identified the activities needed to complete those deliverables and networked the activities in their logical sequence. Estimated time and cost for activities.
• Measured the on-going project activities. Developed the schedule/ budget and created the risk plan. Monitored the project variables (cost, effort, scope, etc.) against the project management plan and the project performance baseline. Identified corrective actions to address issues and risks properly. Monitored the project success via different performance measurements, key performance index (KPI).

BUDGET/TEAM: Budget Management: 35€ Mio. Managed 10 PMs and 60 multi-country project specialists.


Company Details

Festo Didactic GmbH & Co. KG (multinational)

Ar Rass, Saudi Arabia

N/A

Education, Automotive

http://www.festo-didactic.com/int-en/

Apr 2014 to Sep 2014 (5 months)
Senior Business Consultant at Festo Didactic GmbH & Co. KG

Experience Details

Senior Business Consultant

Operations/Management

Manager

Acted as organisational driver. Worked with senior managers of GIZ and Festo Didactic to identify and implement all business requirements and objectives of both companies to establish profitable business in Saudi Arabia. Analysed the local market, ensuring the project’s outcomes were aligned. Devised and chaired workshops with the international teams in Germany and Saudi Arabia.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Developed the business plan around identified market opportunities. Filled the gaps between actual situation and desired one, including cultural and geographic aspects.
• The client won the competition. The Saudi Government via College of Excellence readily accepted the business plan.

NOTABLE TASKS:

• Cross-functional team leadership, including stakeholder management and customer driven management. Facilitated and participated in meetings with key stakeholders to develop an understanding of their business.
• Analysed the local market, ensuring the project’s outcomes were aligned. Carried out research and data collection to understand the organisation. Conducted analysis via interviewing the client's employees, management team and other stakeholders. Prepared business proposals and presentations.
• Identified issues and formed hypotheses and solutions. Evaluated web sites of competitors to understand the business environment and competitive landscape of the client. Implemented recommendations/ solutions. Presented findings and recommendations to clients.

BUDGET/TEAM: Lead 8 consultants.

SKILLS:

• Business Consulting skills: Corporate vision, business analysis, business planning, business skills, management skills, communication skills, advisory language skills, business and management language skills, business process analysis, business process design.
• General Skills: Conflict management skills, negotiation skills, active listening, presentation skills, effective writing, self-starter attitude, adaptability to change, team player, proven commitment, creative solutions, creative problem solving.


Company Details

Festo Didactic GmbH & Co. KG

Denkendorf, Germany

N/A

Automotive, Education

N/A

Nov 2013 to Feb 2014 (3 months)
Senior IT Multi Project Manager at Hewlett Packard GmbH

Experience Details

Senior IT Multi Project Manager

Operations/Management

Manager

Collaborated with project managers and subject matter experts to ensure that high-level and detailed agile project plans were developed that focus on successful project execution and meeting business objectives. Proactively addressed sensitive issues and appropriately escalated issues and risks that require executive attention. Worked closely with other enterprise services and business group organisations to effectively align project resources requirements and work package leadership in support of project objectives. Worked within HP ES Data Center environments (ITO Projects). Implemented infrastructure in SAP environment. Evaluated HP ES cloud as a solution.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Stakeholders were highly satisfied with the results: The project signed off after only 17 days. Installation and configuration of both data centres’ IT infrastructures on time. Integration of both data centres into the existing infrastructures on time. Successfully installed and configured the IT and governance securities. Avoidance of project breach and obligatory penalties. Distinguished performance and productivity improvement.
• Added new business opportunities. Established and proactively resolved all sensitive issues, such as IT Infrastructure setup and delivery times.
• Ensured that the impact of individual and aggregated risks understood by the relevant stakeholders. Developed and implemented the Stakeholder Engagement Strategy, aligned and controlled project communications activities. Ensured that issue resolution undertaken by individuals with the correct authority.

NOTABLE TASKS:

• Stakeholder Management: Worked with project managers and subject specialists to devise and implement all project plans. Developed the scope statement. Identified deliverables and created the work breakdown structure. Liaised with Enterprise Services and Business Group organisations to align resource requirements. Identified the activities needed to complete those deliverables and networked the activities in their logical sequence.
• Compiled executive daily report to the senior managers of HP. Developed the schedule/ budget and updated the risk plan. Handled business process redesign and corporate development. Measured the on-going project activities. Monitored the project variables (cost, effort, scope, etc.) against the project management plan and the project performance baseline. Participative management. Customer Relationship Management (CRM) and Stakeholder Management. Identified corrective actions to address issues and risks properly.
• Involved in proactive leadership, Information Technology (IT), data centre operations, technology integration and development architecture. Monitored the project success via different performance measurements, key performance index (KPI). Daily coordinated and facilitated project update meetings.

BUDGET/TEAM: Budget Management: 70€ Mio. Managed 14 Project Managers & 120 multi-location specialists.

SKILLS:

• Project Management skills: Integration Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, transition management, Risk Management, Stakeholder Management, move management, Scope Management.
• General Skills: Team player, proven commitment, strong desire to achieve, negotiation skills, active listening, presentation skills, conflict management, effective writing, self-starter attitude, adaptability to change, creative problem solving and decision maker, follow-up skills, low maintenance.


Company Details

Hewlett Packard GmbH

Heidelberg, Germany

N/A

Information Technology Services

N/A

Aug 2013 to Oct 2013 (2 months)
IT Portfolio Manager /Program Manager & Senior Operation Integrator at Hewlett Packard GmbH

Experience Details

IT Portfolio Manager /Program Manager & Senior Operation Integrator

Operations/Management

Manager

Lead master level resources, AE's, capability leads and senior Project Portfolio Managers of both suppliers. Executed Operational Integration activities in 2 business clusters. Governance of a Customer Portfolio consisting of approx. 20 projects, following ITIL standards. Worked within HP ES Data Centre environments (ITO Projects) Supplier stakeholder management of 2 performing suppliers (T-Systems and HP). Customer relationship management for key IT and business stakeholders. Escalation management. Portfolio tracking and reporting towards the client. SLA and Operational Reporting Lead. Created policies and procedures Manual. Documented project management process changes. Task forces organisation and lead. Lead Programme Managers and drove easy-to-use workflow. Business Intelligence and Data Warehouse management. Headed operational integration processes. SLA (Service Level Agreement) and Operational Reporting Lead. Worked as extended arm for E.ON on EMEA IT Projects. Managed UAT teams and planned the testing concepts

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Managed cost avoidance to create too many reports via process improvement and consolidating all reports to one master report driven from the databases shared among stakeholders.
• Highly stakeholders’ satisfaction with the established business processes contracts and results. Created easy business processes among the stakeholders via applying easy-to-use workflow methodology. Resolved reporting disputes resulting in increased customer satisfaction and avoidance of financial penalties.
• Distinguished productivity improvement of the cross- functional team via knowledge transfer based on identifying skills / development gaps within the team. Ensured SLAs were met and quality of service was maintained to internal functions and colleagues and external business partners.
• Resulted in a step-change improvement in report quality, trust between client, OI and suppliers, established a baseline upon which to build future improvements. Ensured suppliers offer a joined-up solution. Created consistent, reusable reporting templates to improve quality and timeliness of project reporting.
• Simplified inter-operations among stakeholders. Managed inter-supplier conflicts. Created Policies and Procedures Manual. Task forces organisation and lead. Created the OI (Operation Integration) Project & Portfolio Management Service Policy manual, covering all aspects of the Project management process from an Integration perspective. Led the definition of all project reporting specifications, and subsequent changes.
• Delivered business strategies and roadmaps. Identified and qualified business opportunities, developed and, developed business case definitions and strategic BI blueprints, lead a team of 3 BI analysts and Data Warehouse developers. Delivered agreed work requests in line with resource, budget, risk, and time constraints. Business Intelligence (BI) management.

NOTABLE TASKS:

• Operational Integration: Steering of supplier proposal teams during project bid phase. Responsible for consistent supplier execution of multi- supplier projects within the Portfolio.
• SLA (Service Level Agreement) and Operational Reporting Lead: Responsible for consolidation and delivery of contractual SLA reports and operational reports. Provided leadership and coaching for Reporting Analysts. Performed as a Subject Matter Expert for the overall reporting process.
• Policies and Procedures Manual: Documented Project Management process changes within the manual on a period basis. Obtained stakeholder buy-in and approval for each release.
• Task forces organisation and lead: Proposed, planned and executed a number of workshops with multiple client and supplier stakeholders to improve the Project Reporting process. Facilitated decisions and communicated these to all parties.
• Business Intelligence (BI) and Data Warehouse (DWH) Management: Provided a central point of contact and expertise for all BI related queries. Management of team resources and prioritisation of work. Managed BI work requests, from “standard requests”, through to large-scale projects and programmes.

BUDGET/TEAM: Managed 83 project and program managers.


Company Details

Hewlett Packard GmbH (multinational)

Krefeld, Germany

N/A

Information Technology Services

N/A

Aug 2011 to Aug 2013 (2 years)
Senior IT Project Manager at Siemens IT Solutions

Experience Details

Senior IT Project Manager

Operations/Management

Manager

Supervised, monitored and controlled IT migration, including data centre and outsourcing of 120 clients including IT/governance, transition/move management and end-user securities. Managed technically Pega teams.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Budget cost reduction by 30%. Strong and sustainable gains as a result of operating process chain improvement. Delivered all planning/transformation-related project elements to related clients.
• Performed whatever tasks become necessary to support the project’s performance to schedule. Revised project schedules as needed to reflect reality. Successfully communicated ideas acceptable by the clients and Siemens management. Developed, implemented and updated the Communication Plans.
• Ensured that all Projects were delivered within budget and tight time constraints with regular reports back to senior management. Created and maintained a culture of high performance amongst team members through successful communication, sharing of knowledge and feedback.

NOTABLE TASKS:

• Supervision of IT Project Managers: Weekly coordinated and facilitated project update meetings. Coordinated all IT/governance and end-user securities. Updated project schedules to support the weekly publishing of the enterprise-wide buffer report and to maintain predictive models of the remaining work in each project. Analysed the weekly enterprise-wide buffer report. Controlled and aligned project communications activities.
• Stakeholder Management: Developed and measured the stakeholder profiles. Developed and implemented the Stakeholder Engagement Strategy and stakeholder engagement process.

BUDGET/TEAM: Budget Management: 80€ Mio. Managed 60 worldwide Project Managers.

SKILLS:

• Leadership Skills: Communication skills, Interpersonal skills, Risk Management, Team building, mentoring skills, creative concepts, creative problem solving, security/ compliance governance, corporate analysis, corporate planning, cross-departmental organisation and communication, change management, crisis management, conflict solutions, corporate vision, strategic planning, team player, advisory language skills, business and management language skills.
• IT Project Management skills: Integration Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management, Scope Management, IT Security, IT Operations.


Company Details

Siemens IT Solutions (multinational)

Erlangen, Germany

N/A

Information Technology Services

N/A

Mar 2011 to Jul 2011 (4 months)
CEO, Program Manager, IT Project Manager at Finance & Tourism Ministries

Experience Details

CEO, Program Manager, IT Project Manager

Operations/Management

Manager

Acted as the CEO of all 4 companies. Operated at all levels within and external to the organisation - from supporting project teams to strategic insight and analysis for the Leadership Team and/or Senior level sector management; contributing to the assessment, optimisation and prioritisation of the portfolio and portfolio segments (project programs); and influenced decisions that best promote business needs when faced with conflicting priorities and/or constrained resources. Management of multiple IT projects, including coaching, mentoring and supervision.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Competitive market positioning worldwide and global market expansion. Identified business opportunities and added new business values, conduct analyses, and cost/benefit assessments.
• Managed new business opportunities, led to profit growth by 15% during the last 6 months of the project. Distinguished productivity improvement led to market dominance in the country.
• Budget cost reduction by 35%. Collaborated with sponsors and stakeholders to develop business cases on the cost/benefit. Performed the assessment of financial statements.
• Established homogenous business and interpersonal environment: the business and IT of the four companies were consolidated successfully into one infrastructure, governance, management of communication and decision-making. Analysed client's requirements, processes, and methodologies.
• Developed creative solutions to address operational issues identified. Analysed operational issues to identify and isolate problem areas within client’s environment. Performed business requirements documentation.
• Improvement of business plans via supporting programme managers in accordance with the strategic plan, operating budget, capital planning procedures and agency guidance. SAP consolidation & centralisation.
• Portfolio management improvement: Defined, aligned and implemented fundamental portfolio management capabilities and competencies across total portfolio and segments: Collaborative Projects, incubation/ white space projects and technology platforms, and Discovery Research programs, including work streams.
• Project management enhancement: Developed and directed technical project teams/managers through all phases and activities of the project life-cycle process associated with major information technology systems projects. Supported on business analysis and business process modelling, including "Corporate Governance" and "Strategic Management". Created and developed management processes tailored to customer’s environment. Ensured achievement of all project goals and objectives. Lead initiatives throughout the project life cycle; including discovery and initial assessment, program and requirements definition, creative brief, program implementation and launch and on-going measurement and reporting.
• Improved unified business process concept via defining the organisation's strategic goals and purposes, determining the organisation's customers, aligning the business processes to realise the organisation's goals.
• Drove cultural change in the fundamental management of projects within the customer’s environment.

NOTABLE TASKS:

• Assessments of; design and strategy in services management process areas; architecture/ design of multiple IT technologies; client processes and technologies used for the management of IT services, applications, systems, storage and networks; design, implementation & integration of IT management technologies and processes (Incident Management, Problem Management, Change Management, Configuration Management, Release Management, Risk Management, Service Level Management, and Capacity Management).
• Initiated and developed Business-To-Business (B2B) and Business-To-Customers (B2C) programs and customer loyalty initiatives. Created assessment reports. Improved requirement documents, technical architectures/ designs, IT process flows and operational procedures, training plans. Managed project economics including planning and budgeting. Developed and maintained contact with top decision makers at key clients. Organised and lead pursuit teams, participated and lead aspects of the proposal development process, contributed into proposal pricing strategy. Developed supporting processes as needed.
• Supervised and mentored program managers and team leaders. Acted as project manager for multiple sensitive projects: Business Intelligence (BI), Data Centres, E-Business, E- Commerce, IT migration and Disaster Recovery Systems. Controlled all over budget. Managed critical vendor relationships and coordinated their interactions with everyone in the organisation. Collaborated to develop, implement and maintain policies, procedures, and associated training plans.


Company Details

Finance & Tourism Ministries

Cairo, Egypt

N/A

Travel and Tourism

N/A

Jun 2006 to Dec 2010 (4 years 6 months)
Senior IT Program Manager at Microsoft Deutschland GmbH

Experience Details

Senior IT Program Manager

Operations/Management

Manager

Drove multiple programs from project initiation through delivery, interfacing with customers on technical and business matters. Created and reviewed multiple functional specifications to be used as a tool in making decisions as to how the product or service to be implemented. Developed relationships with multiple Product Managers & Product Unit Managers and provided them with technical and analytical information.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Ensured completion of the program on time constraints via organising cross-functional activities. Performed the assessment of client requirements. Performed the assessment of design analysis. Researched alternative approaches (buy, build or use an existing solution). Processed any changes/updates that would be required.
• High productivity improvement, performance improvement and efficiency improvement. Provided appropriate communications on project status, issue resolution and production metrics to stakeholders and group management. Managed Microsoft employees; reviewed, coached, and provided.
• Managed vendor relationships as necessary. Headed interviewing and hiring process when required. Contributed to budget planning activities. Completed all related technical and analytical project components (data migration, conversion and configuration activities). Developed and measured the stakeholder profiles.
• Managed multiple projects and overseen others. Performed the assessment of cost, benefit and risk analysis. Performed progress monitoring against the Business Case, Programme Plan and Blueprint. Responsible for the planning and implementation of defined projects (project scope definition and planning through to implementation). Coordinated and integrated the work of the projects and managed the interdependencies.
• Optimised benefit realisation and adjusted the Project Portfolio, Blue Print and plans. Worked closely with the Business Change Managers to ensure that the Blueprint, Programme Plan, Benefits Realisation Plan and Benefit Profiles are consistent and able to deliver the Business Case. Coordinated the development of the Blueprint based on the vision statement. Ensured the vision statement underpinned the programme communication plan. Ensured that the organisation design is implemented through the programme life cycle.

NOTABLE TASKS:

• Corporate Governance and Vision: Designed and implemented the programme governance strategies. Consulted with corporate governance and stakeholders. Supported the Senior Responsible Owners (SRO) in implementation and control. Developed programme documentation aligned to the vision statement.
• Stakeholder Management: Developed and implemented the Stakeholder Engagement Strategy, the day-to-day execution of the whole stakeholder engagement process. Controlled and aligned project communications activities. Developed, implemented and updated the Programme Communication Plans.
• Benefits Realisation Management: Developed the Benefit Management Strategy on behalf of the Senior Responsible Owner (SRO) with the Business Change Managers and relevant stakeholders from the affected business areas. Developed, owned and maintained the Benefits Realisation Plan in consultation with the Business Change Managers, relevant stakeholders and members of the project teams. Initiated benefits reviews as part of Benefits Realisation Plan.
• Blueprint design and delivery: Ensured that the Blueprint is authorised and assembled in collaboration with the Business Change Managers. Contributed to managing stakeholder expectations.
• Planning and Control: Designed the Projects Dossier, Programme Plan, Resource Management Strategy and the required monitoring and control activities. Established and managed the appropriate governance arrangements for the programme. Updated the key programme documentation. Managed the programme’s risk management and issue resolution activities to ensure barriers to successful benefit realisation are removed/avoided. Managed stakeholder expectations and participated in communications activities to inform stakeholders of progress and issues.
• Business Case Management: Prepared and updated the Business Case. Managed the programme’s expenditure against the overall investment defined in the Business Case.
• Risk Management and issue resolution: Developed and implemented the strategies for handling risk and issues. Designed and established the risk management process. Ensured that issue resolution undertaken by individuals with the correct authority. Maintained the programme risk register and issue log. Ensured that the impact of individual and aggregated risks understood by the relevant stakeholders.
• Quality Management: Developed/ implemented the Quality Management Strategy and Plan and the setting up.


Company Details

Microsoft Deutschland GmbH

Munich, Germany

N/A

Information Technology Services

N/A

Feb 2006 to May 2006 (3 months)
CEO, IT Program Manager at Nile Phone Ltd.

Experience Details

CEO, IT Program Manager

Operations/Management

Manager

Lead Business Continuity and Crisis Management. Developed training programs. Created Crisis Management Systems to track incidents. Multiple projects management, including IT consolidation, data centre optimisation and consolidation, IT infrastructure, IT security, outsourcing, including transition and move management.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Drove the company from loss to profit: Accelerated growth of the market share by 33%. Profit growth by 15% during project execution. Provided a business impact analysis to identify organisation's processes, people, and systems involved. Improved the BCP (business continuity plans) for the organisation.
• Identified/developed opportunities to drive more value from the organisation's existing and planned "IT centralisation/ consolidation" investment through a combination of technical, operational and organisational initiatives. Spotted the need for organisational optimisation and rationalisation within the related function.
• Entrepreneurial drive: Improved IT infrastructure design and architecture for central IT network (main company) and thin clients (branches) solutions. Improved the project management plans. Created the operational guidelines and procedures for the implementation of the enterprise infrastructure. Drove the programme managing initiatives that sat across all work streams within the related function. Assimilated a large number of disparate activities into a clear coherent strategy that accurately reflected the overall ambition and direction of becoming a telecom leader. Optimised the project management methodology, aligned with the overall group project management methodology. Lead and coached project managers and team members.
• Procurement Cost reduction by 60%: Drove selection, negotiations and interviews of vendors and suppliers.
• Enhanced Managers’ knowledge via Know-how transfer.

NOTABLE TASKS:

• Crisis Management: Performed risk assessments for the organisation. Reviewed the operations to identify the key threats. Assessed the likelihood of certain crises vs. impact on the business. Identified gaps in crisis preparedness. Identified a Crisis Management Team and a Response Team.
• Supervised multiple IT projects: E-Business/ E-Commerce, IT restructuring, Software development, BI, CRM, RUP and DWH, etc. Identified “IT Infrastructure centralisation/consolidation” related business and technology requirements and validated that design results address them. Developed scalable architectures and advanced computing technologies for critical business systems. Developed infrastructures in SAP environment.
• Used demonstrated pilot to prove concept. Owned and delivered multiple key strategic initiatives that formed part of the overall strategic programme plan - defined problem statement, outcomes, overall strategy and delivered all key elements of that initiative. Helped define and communicated the overall strategy and ambition to the wider business. Worked with and operated alongside the senior leadership team.
• Dependency management both within and outside of the overall programme. Took interactions with key programme managers from other transformational segments. Risk and Issue management - proactive chasing of issues where required. Ensured that benefits and KPI's associated to the programme and individual initiatives were understood, tracked and reported on.
• Governance: Defined and drove the governance process for the overall Strategic Programme Plan. Continually improved the overall governance and operation of the related function.
• Program Management: Provided line management and resource allocation for the following functions that supported the delivery of the overall strategic Programme Plan. Managed a digital change management function that managed changes to processes, structures and tools as result of digital initiatives. Identified initiatives, which required change management support and aligned with the overall group change management processes. High-level management and reporting of overall capital and operational budgets where required.
• Project Manager Supervision: Managed a team of business project managers who were accountable for the delivery of key strategic initiatives that formed part of the overall Strategic Programme Plan. Identified where project management support was required.


Company Details

Nile Phone Ltd.

Cairo, Egypt

N/A

Telecommunications

N/A

Oct 2003 to Feb 2006 (2 years 4 months)
Senior IT Consultant/ Business Consultant at Trans-O-Flex GmbH

Experience Details

Senior IT Consultant/ Business Consultant

Operations/Management

Manager

Evaluated the business vision via qualifying created business, financial and economic models. Used a pilot project to prove the proposed concept. IT migration and consolidation management for 50 localisations.

ACHIEVEMENTS & KEY HIGHLIGHTS:

• Cost reduction of the planned investment from 75€ Mio. into 3€ Mio. Improved the entire IT infrastructure architecture and design. Lead negotiation and interviews with different suppliers to achieve best prices.
• High business process improvement by 10%: Optimised organisational business processes. IT infrastructure and business needs collaboration.
• Filled the technological and personal gaps between the actual situation and the desired one.

NOTABLE TASKS:

• Presented recommendations/ solutions: Identified issues and formed hypotheses and solutions. Facilitated and participated in meetings with key stakeholders into develop an understanding of their business. Managed Change, Risk and Opportunity Management. Created models of company restructuring, including financial statements and proven pilot. Carried out research and data collection to understand the organisation. Presented findings and recommendations to clients. Matrix Management. Transition Management.
• Run focus groups and facilitating workshops. Supported the Vice President of Finance, Financial Reporting Controller and IT Director. Handled Financial Restructuring and long-range Planning. Conducted analysis via interviewing the client's employees, management team and other stakeholders.

SKILLS:

• IT Project Management: (Integration Management, Time Management, Cost Management, Quality Management, data centres consolidation and migration, Human Resource Management, Communications Management, transition management, Risk Management, Procurement Management, Scope Management), Agile Management, IT Operations Management, IT Security, IT Consulting.
• General skills: Change Management, Organisation Consulting, Conflict Resolution, creative problem solving, Project Management Concepts, Service-Oriented Architecture, move management.

BUDGET/TEAM: Budget Management: 75€ Mio. Managed 18 members.


Company Details

Trans-O-Flex GmbH

Weinheim, Germany

N/A

Logistics and Supply Chain

N/A

Mar 2003 to Sep 2003 (6 months)
Senior IT Program Manager at Deutsche Post AG

Experience Details

Senior IT Program Manager

Operations/Management

Manager

Supported and represented the interests of the business units. Served as Single Point of Contact (SPOC) for management regarding progress and goals.

Achievements & Key Highlights:
Lowered time and costs of planning (release and start-up by the new business processes for product marketing by 55%). All projects delivered successfully on time and in budget.

Notable Tasks:
Multi project management: Coordinated and facilitated project update meetings as needed. Planned schedule and budget. Performed whatever tasks become necessary to support the project’s performance to schedule. Approved the change request based on the business case. Managed project risk management and quality/test management. Updated project schedules. Revised project schedules as needed to reflect reality. Vendor Management: negotiated contracts and managed program venues as required. Delivered “Hands On” management approach with a focus on continuous process improvement. Worked with the team leaders to identify and resolve any team and individual performance issues. Total Quality Management (TQM).


Company Details

Deutsche Post AG

Bonn, Germany

N/A

Package/Freight Delivery

N/A

May 2000 to Feb 2003 (2 years 9 months)
Senior IT Consultant at Hypovereinsbank

Experience Details

Senior IT Consultant

Operations/Management

Manager

Created the architecture, design, concept and project plans for an online banking system.

Achievements & Key Highlights:
All client business objectives were met as identified through the business requirement document. Investment project cost reduction from 5 million euros to approx. 1.5 million euros. Delivered strong and sustainable gains by obtaining productivity improvement and margin improvement. Advised IT Management on offered IT strategies and provided alternative solutions to ensure the network meets existing and future requirements based on needs and regulations. Filled the gaps between the actual situation and the desired one, including cultural and geographic aspects.

Notable Tasks:
Improved the online banking systems. Run focus groups and facilitating workshops. Provided solutions consulting to board throughout the architecture and design process. Facilitated and participated in meetings with key stakeholders into develop an understanding of their business. Implemented recommendations/ solutions. Prepared business proposals and presentations. Provided advice and business consultancy on design options for modifications, impacts of modifications on the existing system and how to establish and operate related aspects of business. Carried out research and data collection to understand the organisation. Identified issues and formed hypotheses and solutions. Presented findings and recommendations to the client. Evaluated the client customers’ needs to understand the business environment and competitive landscape of the client. Conducted analysis via interviewing the client's employees, management team and other stakeholders. Involved in Service Design/Delivery, Operating Infrastructure and Operating Leadership.


Company Details

Hypovereinsbank

Munich, Germany

N/A

Banking

N/A

Feb 2000 to Apr 2000 (2 months)
CEO, Corporate Consultant, IT Program Manager at AB Solutions Corp.

Experience Details

CEO, Corporate Consultant, IT Program Manager

Operations/Management

Manager

Represented the investor's interests. Supported the management of the start-up company to found an E-Commerce/ E-Business start-up company.

Achievements & Key Highlights:
Cost reduction of goods and immaterial investments by 35%. Impact/ performance/ quality enhancement by driving performance improvement.

Notable Tasks:
Established IT departments and infrastructure. Responsible for interviewing, selecting and hiring of the IT Managers. Developed and measured the stakeholder profiles. Prepared and updated the Business Case. Assisted Managers to interview/select and hire IT employees and team leaders. Performed whatever tasks become necessary to support the project’s performance to schedule. Advised, assisted and lead Managers and their teams to perform architecture and design of IT Infrastructure. Managed the programme’s expenditure against the overall investment defined in the Business Case. Analysed the weekly enterprise-wide buffer report. Coordinated and facilitated project update meetings as needed. Helped engineering team in program management at high level. Acted as project manager for few key projects. Controlled and aligned project communications activities. Developed and implemented the Stakeholder Engagement Strategy. Monitored KPIs and participated in the planning and the management of development projects and process. Developed full-scale project plans and associated communications. Developed customised training plans and programs for individual contributor success. Revised project schedules as needed to reflect reality. Assisted the managers responsible for 24x7x365 operations, service availability, fault isolation, incident resolution and disaster recovery of the Global Enterprise Computer System. Updated project schedules to support the weekly publishing of the enterprise-wide buffer report, and to maintain predictive models of the remaining work in each project. Tracked and managed the technical teams’ daily tasks and deliverables. Developed, implemented and updated the Programme Communication Plans. Own the overall release management for the company site, including release planning, release change control, release readiness and managing deployment to production. Attended the weekly Buffer Management Meeting. Ensured system maintenance and changes are implemented with verification and validation plans intact. Lead Profit & Loss (P&L) Management.


Company Details

AB Solutions Corp.

Los Angeles, United States

N/A

Information Technology Services

N/A

Jun 1999 to Jan 2000 (7 months)
Senior IT Program Manager at Deutsche Bank

Experience Details

Senior IT Program Manager

Operations/Management

Manager

Occupied the Program Manager position as Gap Vacancy. Executed program management tasks and responsibilities.

Achievements & Key Highlights:
Business improvement via process reengineering. Projects successfully delivered on time and in budget. Managed and mentored a team of Project Managers. Distinguished performance enhancement of engaged managers. Ensured that issue resolution undertaken by individuals with the correct authority. Ensured the vision statement underpinned the programme communication plan.

Notable Tasks:
Lead Gap Management. Processed any changes/updates that would be required. Designed and implemented the programme governance strategies. Developed and measured the stakeholder profiles. Developed the Benefit Management. Coordinated and integrated the work of the projects and managed the interdependencies. Developed and implemented the Quality Management Strategy and Plan and the setting up.


Company Details

Deutsche Bank

New York, United States

N/A

Banking

N/A

Feb 1999 to May 1999 (3 months)
Senior IT Consultant at Hypovereinsbank

Experience Details

Senior IT Consultant

Operations/Management

Manager

Evaluated and optimised the entire IT infrastructure architectures, designs and project plan. Assisted the company to optimise their needs on IT Infrastructure. Prepared business proposals and presentations.

Achievements & Key Highlights:
Running cost reduction based on long-range planning. Distinguished productivity performance enhancement by solving the technical IT knowledge gaps. Filled the gaps between the actual situation and the desired one, including cultural and geographic aspects. Helped working out the SLA contracts. Identified issues and formed hypotheses and solutions.

Notable Tasks:
Facilitated and participated in meetings with key stakeholders into develop an understanding of their business. Run focus groups and facilitating workshops. Lead meetings with supplier to get best price/quality available.


Company Details

Hypovereinsbank

Munich, Germany

N/A

Banking

N/A

Oct 1998 to Jan 1999 (3 months)
IT Project Manager at BMW AG

Experience Details

IT Project Manager

Operations/Management

Manager

Restructured the entire IT infrastructure, including hardware and software, training measures for specialists and staff. Lead test management, including planning, organisation and execution. Interviewed and drove negotiation with third party providers.

Achievements & Key Highlights:
The IT migration and restructuring established on time and within budget. Margin improvement as a result of efficiency improvement, process improvement and performance improvement.

Notable Tasks:
Lead software teams. Trained the IT specialists on new Microsoft server products. Managed the planning, production and execution of new security concepts adapted to Windows. Managed the configuration of all network components line and coaching of numerous IT of projects. Performed Total Quality Management.


Company Details

BMW AG

Munich, Germany

N/A

Automotive

N/A

Jan 1998 to Oct 1998 (9 months)
Senior IT Consultant at Mercedes Benz AG

Experience Details

Senior IT Consultant

Operations/Management

Manager

Migration of all operating systems into Windows NT. Consolidated the entire IT infrastructure.

Achievements & Key Highlights:
Investment project cost reduction by 40%. Filled the gaps between the actual situation and the desired one, including organisational business objectives. Created complete IT Infrastructure migration concept in corporation with internal teams.

Notable Tasks:
Reviewed the SLA contracts. Lead meetings with suppliers. Produced a rough conception for the entire project with recommendations for the suggested and alternative solutions.


Company Details

Mercedes Benz AG

Boeblingen, Germany

N/A

Automotive

N/A

Sep 1997 to Dec 1997 (3 months)
IT Project Manager at Generali Versicherung AG

Experience Details

IT Project Manager

Operations/Management

Manager

Project Management to improve the customer relationship management (CRM) and business Intelligence (BI) Systems. Analysed business requirements. Lead business development. Lead test management.

Achievements & Key Highlights:
Delivered the project on time and under budget. Delivered strong and sustainable gains by obtaining business improvement.

Notable Tasks:
Lead integration of business needs into IT Infrastructure via systems such as BI and CRM. Updated project. Coordinated and facilitated project update meetings as needed. Controlled the internal and external service providers (outsourcing). Managed multi-project management and offshore management.


Company Details

Generali Versicherung AG

Munich, Germany

N/A

Insurance

N/A

Jun 1996 to Aug 1997 (1 year 2 months)
IT Project Manager at Microsoft Corp.

Experience Details

IT Project Manager

Operations/Management

Manager

Lead software development, architecture and designer teams to manage of multiple software development projects and IT projects. Managed the Offshore one and multi-project management. Managed Test management, inclusive test team planning. Lead Operating Infrastructure and Reorganisation process.

Achievements & Key Highlights:
Delivered the projects on time and in budget. Achieved performance improvement, efficiency improvement and process improvement.

Notable Tasks:
Coordinated and facilitated project update meetings as needed. Analysed the IT team report. Assured the Risk management and budget management. Lead planning, conception and execution of rollouts. Headed Test management, inclusive test team planning. Lead planning, conception and execution of roll outing.


Company Details

Microsoft Corp.

Miami, United States

N/A

Information Technology Services

N/A

Oct 1995 to May 1996 (7 months)
IT Project Manager at Bayerischer Sparkassen und Giro Verband (BSGV)

Experience Details

IT Project Manager

Operations/Management

Manager

Conducted the optimisation of IT Security in software sector to improve the IT Security of various client/server applications. Lead software development teams. Lead planning, conception and execution of tests and rollouts.

Achievements & Key Highlights:
Project delivered on time and in budget.

Notable Tasks:
Performed whatever tasks become necessary to support the project’s performance to schedule. Managed budget controlling and multi-project management. Controlled the internal and external service providers. Assured Tactical Planning/Leadership and Strategic Development. Customer-Driven Management.


Company Details

Bayerischer Sparkassen und Giro Verband (BSGV)

Munich, Germany

N/A

Banking

N/A

Mar 1995 to Sep 1995 (6 months)
IT Project Manager at Siemens IT Solutions

Experience Details

IT Project Manager

Operations/Management

Manager

Lead new SNMP interfaces project. Lead the planning, conception and execution of tests and roll outing.

Achievements & Key Highlights:
Achieved distinguished performance by increasing the effectiveness of the new interfaces.

Notable Tasks:
Controlled internal and external service providers. Measured the on-going project activities. Developed the scope statement. Estimated the resource requirements for the activities. Managed Interface programming, SNMP and hardware near programming. Cross-functional team leadership.


Company Details

Siemens IT Solutions

Munich, Germany

N/A

Information Technology Services

N/A

Jan 1994 to Feb 1995 (1 year 1 month)
IT Manager at 1st International Corp.

Experience Details

IT Manager

Operations/Management

Manager

Assisted the company to manufacture purposeful products for the European market. The enterprise produces PC hardware to world-wide distribution. Lead different departments and assist the senior management.

Achievements & Key Highlights:
Development and production cost reduction by 40%. Profit growth by increasing the sales in Europe by 30%. Developed the scope statement. Performed executive presentations, tactical planning/leadership, strategic development and capturing cost reductions. Developed the schedule/ budget and created the risk plan. Identified corrective actions to address issues and risks properly.

Notable Tasks:
Lead Hard- and Software teams. Identified the activities needed to complete those deliverables and networked the activities in their logical sequence. Selected the planning team. Monitored the project variables (cost, effort, scope, etc.) against the project management plan and the project performance baseline. Estimated time and cost for activities. Supported the strategic and operational purchase by alternative sources of purchase.


Company Details

1st International Corp.

Taipei, Taiwan

N/A

Computer Hardware

N/A

Jan 1993 to Dec 1993 (11 months)
Department Manager at Vobis AG

Experience Details

Department Manager

Operations/Management

Manager

Supported the management and purchasing department to achieve better deals. Lead 3 departments and to support the executive management and purchasing department to achieve better deals.

Achievements & Key Highlights:
Achieved procurement prices cost reduction by 30%. Sales improvement by increasing the product quality by 12%. Revenue growth by increasing customer satisfaction. Identified issues and formed hypotheses and solutions. Filled the knowledge gaps via running focus grouped training and workshops. Prepared business proposals and presentations. Implemented recommendations/ solutions.

Notable Tasks:
Facilitated and participated in meetings with key stakeholders into develop an understanding of their business. Supported the management with the purchase strategy. Managed type sample test, quality assurance and Troubleshooting. Presented findings and recommendations to clients. Customer-Driven Management. Evaluated related competitors to understand the business environment and competitive landscape of the client.


Company Details

Vobis AG

Aachen, Germany

N/A

Computer Software

N/A

Feb 1992 to Dec 1992 (10 months)
IT Manager at Ocean International Corp.

Experience Details

IT Manager

Operations/Management

Manager

Lead hardware development department, including hard- and software development. Lead the planning, conception and execution of different projects.

Achievements & Key Highlights:
Obtained distinguished performance by extending the contract as a Team Leader. Time and cost reduction of software developments by 23%.

Notable Tasks:
Lead PC hardware development team. Managed the architecture and design of software. Identified the activities needed to complete those deliverables and networked the activities in their logical sequence. Estimated time and cost for activities. Developed the schedule/ budget and created the risk plan. Relationship management. Implemented recommendations/ solutions. Prepared business proposals and presentations.


Company Details

Ocean International Corp.

Hong Kong, China

N/A

Information Technology Services

N/A

Jan 1990 to Dec 1991 (1 year 11 months)
Medical Doctor at Albert-Ludwigs-Universität Freiburg im Breisgau (Germany)

Experience Details

Medical Doctor

Medical/Healthcare

Experienced (Non-Manager)

Worked in Oncology department as medical doctor.


Company Details

Albert-Ludwigs-Universität Freiburg im Breisgau (Germany)

Germany

N/A

Healthcare and Medical Services

N/A

Jul 1988 to Aug 1989 (1 year 1 month)

Achievements


International Interim Manager with 25 years’ experience – bringing, to every contract, a wide range of value-added skills including coaching and consulting with specialism in crisis management.


Won the competition and the companies were able to take over the vocational college in Ar Rass
Achieved a competitive market positioning via performance improvement, distinguished performance, outperforming market competition, process improvement and efficiency improvement



Budget cost reduction by 45%
Delivered strong and sustainable gains
Created the Start-Up Venture with high impact, performance, and quality, driving performance improvement
Obtained market dominance in the college area
Delivered successfully the project on time
Announcement in the Saudi Newspaper as first college of its art


Accelerated growth and signed off the project in only 17 days
Avoidance of project breach and obligatory penalties
Distinguished performance and productivity improvement


Established cost avoidance to create reports via process improvement
Highly satisfied stakeholders with the established business processes, contracts and results
Distinguished productivity improvement of the engaged cross-functional team via knowledge transfer


Budget cost reduction by 30%
Strong and sustainable gains as a result of operating improvement


New business opportunities, led to profit growth by 15% during the last 6 months of the project.
Distinguished productivity improvement led to market dominance in the country
Budget cost reduction by 35%
Margin improvement and local market dominance


Delivered successfully the project on time
High productivity improvement, performance improvement and efficiency improvement


Accelerated growth of the market share by 33%
Profit growth by 15% during project execution
Distinguished performance and Quality Improvement
Enhanced Managers’ knowledge via Know-how transfer



Achieved investment cost reduction from 75€ Mio.to. 3€ Mio
Obtained high busniness process improvement


Lowered time and costs of planning, release and start-up by the new business processes for product marketing by 55%
Distinguished performance by delivering successfully over 80 projects on time and in budget


Investment project cost reduction from 5 million euros to approx. 1.5 million euros
Delivered strong and sustainable gains by obtaining productivity improvement and margin improvement.


Special and immaterial investments cost reduction by 35%
Delivered high impact / performance / quality by driving performance improvement



Obtained distinguished performance by delivering successfully the projects on time and in budget
Achieved business improvement



Running cost reduction based on long-range planning
Distingueshed productivity performance by solving the technical IT knowledge gaps



Accomplished successfully the migrations and restructuring
Margin improvement as a result of efficiency improvement, process improvement and performance improvement


Achieved investment project cost reduction by 40%
Managed cost avoidance and consensus building


Achieved distinguished performance by delivering successfully the project on time and under budget
Delivered strong and sustainable gains by obtaining business improvement


Delivered the projects on time and in budget.
Achieved performance improvement, efficiency improvement and process improvement


Delivered high impact / performance / quality results by increasing the security for the use of common jobs


distinguished performance by increasing the effectiveness by implantation of the new interfaces


Achieved development and production cost reduction by 40%
Obtained profit growth by increasing the sales in Europe by 30%


Obtained procurement prices cost reduction by 30%
Achieved performance improvement by increasing the product quality by closing of technical knowledge gaps
Achieved revenue growth by increasing customer satisfaction


Achieved distinguished performance by extending the contract as a Team Leader
Time and cost reduction of software developments by 23%


Worked at Oncology department.


Organised study competitions to enhance learning at our school. Worked for international enterprise companies, as well as for small und medium-sized firms. Lead positions such as: CEO, Portfolio Manager, Program Manager, Project Manager, Trainer, Coach and other senior management positions. Performed Cooperate Management, such as restructuring, repositioning and demerger. Operated at all levels within, and external to, the organization - from supporting project teams to strategic insight and analysis for the Leadership Team and/or Senior level sector management; contributing to the assessment, optimization and prioritization of the portfolio and portfolio segments (project programs); and influenced decisions that best promote business needs when faced with conflicting priorities and/or constrained resources.

Education

MBA in International Business and Finance

Education Details

MBA

International Business and Finance

Open University, United Kingdom

Not specified

N/A

N/A

Open University
2006 - 2010
Master's Degree in Computing for commerce and Industry - Management & Manufacturing

Education Details

Master's Degree

Computing for commerce and Industry - Management & Manufacturing

Open University, United Kingdom

A / Excellent / 85 -100%

N/A

N/A

Open University
1992 - 1995
M.B.B.Ch in Medicine

Education Details

M.B.B.Ch

Medicine

Assiut University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Assiut University
1980 - 1988
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Assist Military High School

Egypt

1980

A / Excellent / 85 -100%

N/A

Assist Military High School
1980

Certifications

Prince2
Jan 2011

Certificate details

Prince2

Jan 2011

N/A

N/A

N/A

N/A

ITIL
Jan 2003

Certificate details

ITIL

Jan 2003

N/A

N/A

N/A

N/A

PMP/PMI
Jan 1993

Certificate details

PMP/PMI

Jan 1993

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

ITIL

Mar 2003

Servue GmbH

N/A

Training/Course Details

Prince2

May 2011

Maxpert GmbH

N/A

Training/Course Details

Scrum Master

Sep 2014

Firebrand Training GmbH

N/A

Training/Course Details

Management Coaching

Feb 2014

Münchner Akademie für Business Coaching

N/A

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Profile Skills and Keywords

ArabicAutomotiveBankingBenchmarkingBusiness AnalysisBusiness DevelopmentBusiness PlanningBusiness-orientedCEOCEO, Corporate Consultant, IT Program ManagerCEO, IT Program ManagerCEO, Program Manager, IT Project ManagerCEO, Program Manager/ Project ManagerCapturing Cost ReductionsCommunication SkillsCompetitive Market PositioningComputer HardwareComputer SoftwareComputing For Commerce And Industry - Management & ManufacturingCrisis ManagementCross-functional Team LeadershipCustomer-orientedDaimler AGDepartment ManagerDeutsche BankDriving Customer Loyalty InitiativesDriving Performance ImprovementE-marketingEducationEnglishEntrepreneurial Drive / VisionEntrepreneurial LeadershipFesto Didactic GmbH & Co. KGFinancial ManagementFreight DeliveryGermanHealthcare And Medical ServicesHewlett Packard GmbHIT ManagerIT Portfolio Manager /Program Manager & Senior Operation IntegratorIT Project ManagerITILInformation Technology (IT)Information Technology ServicesInitiativeInsuranceInterim Manager - Vacancy Bridging And IT Program ManagerInternational Business And FinanceLeadershipLeadership CompetenciesLogistics And Supply ChainMBAManagementManagement CoachingManagement ConsultingMarket ResearchMedicalMedical DoctorMedicineMicrosoft OfficeMicrosoft ProjectMicrosoft VisioMicrosoft Visual StudioNetworkingOrganizational DriverPMP/PMIPackagePlanningPresentation SkillsPrince2Problem SolverProblem SolvingProcess ImprovementProgram ManagementProgram Manager, IT Security & Compliance ConsultantProjectProject ManagementProject Management Methodologies, Such As PMI, ITIL And Prince 2Project Portfolio ManagementQuality ControlReadingScrum MasterSenior Business ConsultantSenior IT ConsultantSenior IT Consultant/ Business ConsultantSenior IT Multi Project ManagerSenior IT Program ManagerSenior IT Project ManagerSenior Manager, Business AnalystSiemens IT SolutionsSocial CommunicationsSportsStrategic DevelopmentTeam PlayerTelecommunicationsTrainingTravel And TourismTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Project Management

Project Management

: Expert

: Extreme - I love it!

:

More than 7 years

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Problem Solving

Problem Solving

: Expert

: Extreme - I love it!

:

More than 7 years

Business Analysis

Business Analysis

: Expert

: Extreme - I love it!

:

More than 7 years

Leadership

Leadership

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Project

Microsoft Project

: Expert

: High

:

More than 7 years

Information Technology (IT)

Information Technology (IT)

: Expert

: High

:

More than 7 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

Presentation Skills

Presentation Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Planning

Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Training

Training

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Visio

Microsoft Visio

: Advanced

: High

:

More than 7 years

Networking

Networking

: Advanced

: High

:

More than 7 years

Market Research

Market Research

: Advanced

: Extreme - I love it!

:

More than 7 years

E-marketing

E-marketing

: Advanced

: High

:

More than 7 years

Financial Management

Financial Management

: Advanced

: High

:

More than 7 years

Quality Control

Quality Control

: Advanced

: High

:

More than 7 years

ITIL

ITIL

: Intermediate

: Medium

:

More than 7 years

Microsoft Visual Studio

Microsoft Visual Studio

: Intermediate

: Medium

:

More than 7 years

Fields of Expertise

entrepreneurial leadership

entrepreneurial leadership

: Expert

: Extreme - I love it!

:

More than 7 years

Crisis Management

Crisis Management

: Expert

: Extreme - I love it!

:

More than 7 years

Leadership competencies

Leadership competencies

: Expert

: Extreme - I love it!

:

More than 7 years

Cross-functional team leadership

Cross-functional team leadership

: Expert

: Extreme - I love it!

:

More than 7 years

Capturing cost reductions

Capturing cost reductions

: Expert

: Extreme - I love it!

:

More than 7 years

Competitive market positioning

Competitive market positioning

: Expert

: Extreme - I love it!

:

More than 7 years

Driving customer loyalty initiatives

Driving customer loyalty initiatives

: Expert

: Extreme - I love it!

:

More than 7 years

Driving performance improvement

Driving performance improvement

: Expert

: Extreme - I love it!

:

More than 7 years

process improvement

process improvement

: Expert

: Extreme - I love it!

:

More than 7 years

Entrepreneurial drive / vision

Entrepreneurial drive / vision

: Expert

: Extreme - I love it!

:

More than 7 years

Organizational driver

Organizational driver

: Expert

: Extreme - I love it!

:

More than 7 years

strategic development

strategic development

: Expert

: Extreme - I love it!

:

More than 7 years

Project Portfolio Management

Project Portfolio Management

: Expert

: Extreme - I love it!

:

More than 7 years

Project management methodologies, such as PMI, ITIL and Prince 2

Project management methodologies, such as PMI, ITIL and Prince 2

: Expert

: Extreme - I love it!

:

More than 7 years

benchmarking

benchmarking

: Intermediate

: High

:

More than 7 years

Key Skills

Business-oriented, Customer-oriented, Initiative, Problem Solver, Team Player

Online Presence

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