
ingy Youssef
hard working
New Cairo, Cairo, EgyptWork Experience
Administrative AssistantFull Time
Tivoli Group
Aug 2021 - Sep 2022 -1 yr, 1 month
Egypt , Cairo
- Job Details:• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on executive's behalf • Maintaining comprehensive and accurate records • Performing minor accounting duties • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary • Answering phone calls in polite and professional manner • Welcoming visitors and identifying purpose of their visit before directing them to appropriate department • Managing executive's calendar, including making appointments and prioritizing most sensitive matters • Screened calls and emails and responded accordingly to support executive correspondence • Responded to emails and other correspondence to facilitate communication and enhance business processes • Organized envelopes, postage and mail correspondence for staff and leadership • Developed and maintained automated alert systems for important deadlines • Updated spreadsheets and created presentations to support executives and boost team productivity
Admin Assistant ManagerFull Time
AB Care
Apr 2012 - Aug 2021 -9 yrs, 4 months
Egypt , Cairo
- Job Details:• assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff • allocation of resources to enable task performance • coordinate office staff activities to ensure maximum efficiency • evaluate and manage staff performance • recruit and select office staff • organize orientation and training of new staff members • coach and discipline office staff, design and implement filing systems • ensure filing systems are maintained and current • establish procedures for record keeping • monitor record keeping, ensure security and confidentiality of data • design and implement office policies and procedures • handle customer inquiries and complaints • manage internal staff relations
Office ManagerFull Time
Promo Group
Sep 2007 - Jan 2011 -3 yrs, 4 months
Egypt , Cairo
- Job Details:• Arranging travel, organizing meetings and appointments, ordering office furniture; • Delegating work and workload planning, administering payroll systems. • Ordering stationery, dealing with post and emails • Writing reports, organizing the recruitment of new staff. • Chairing meetings, controlling the office budget. • Dealing with complex queries and complaints on the telephone, by email and in person. • Conducting appraisals and maintaining appraisal records. • Discussing problems with staff, dealing with a wide range of human resource issues. • Meeting with senior managers to review office performance. • Organizing office maintenance and repair work.
Education
Bsc in Accounting
American University in Cairo (AUC)Jan 2000 - Jan 2001 - 1 Year
Accounting in commerce
Alexandria University (ALEXU)Jan 1994 - Jan 1998 - 4 yr
High School - Thanaweya Amma
Portsaid Language SchoolJan 1994
Activities
Accompanying my husband during his diplomatic post at Moscow
Volunteering
Nov 2005 - May 2007 -1 yr, 6 months
Achievements
I love reading , and Painting
Skills
Languages
Arabic
FluentEnglish
AdvancedRussian
Beginner
Training & Certifications
Time Management
Horizone ·2002Time Management
2002