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ingy Youssef

hard working

New Cairo, Cairo, Egypt

Work Experience

  • Administrative AssistantFull Time

    Infinity

    Dec 2022 - Present -2 yrs, 7 months

    • Administrative AssistantFull Time

      Tivoli Group

      Aug 2021 - Sep 2022 -1 yr, 1 month

      Egypt , Cairo

      • Job Details:• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on executive's behalf • Maintaining comprehensive and accurate records • Performing minor accounting duties • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary • Answering phone calls in polite and professional manner • Welcoming visitors and identifying purpose of their visit before directing them to appropriate department • Managing executive's calendar, including making appointments and prioritizing most sensitive matters • Screened calls and emails and responded accordingly to support executive correspondence • Responded to emails and other correspondence to facilitate communication and enhance business processes • Organized envelopes, postage and mail correspondence for staff and leadership • Developed and maintained automated alert systems for important deadlines • Updated spreadsheets and created presentations to support executives and boost team productivity
    • Admin Assistant ManagerFull Time

      AB Care

      Apr 2012 - Aug 2021 -9 yrs, 4 months

      Egypt , Cairo

      • Job Details:• assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff • allocation of resources to enable task performance • coordinate office staff activities to ensure maximum efficiency • evaluate and manage staff performance • recruit and select office staff • organize orientation and training of new staff members • coach and discipline office staff, design and implement filing systems • ensure filing systems are maintained and current • establish procedures for record keeping • monitor record keeping, ensure security and confidentiality of data • design and implement office policies and procedures • handle customer inquiries and complaints • manage internal staff relations
    • Office ManagerFull Time

      Promo Group

      Sep 2007 - Jan 2011 -3 yrs, 4 months

      Egypt , Cairo

      • Job Details:• Arranging travel, organizing meetings and appointments, ordering office furniture; • Delegating work and workload planning, administering payroll systems. • Ordering stationery, dealing with post and emails • Writing reports, organizing the recruitment of new staff. • Chairing meetings, controlling the office budget. • Dealing with complex queries and complaints on the telephone, by email and in person. • Conducting appraisals and maintaining appraisal records. • Discussing problems with staff, dealing with a wide range of human resource issues. • Meeting with senior managers to review office performance. • Organizing office maintenance and repair work.
    • Education

      • Bsc in Accounting

        American University in Cairo (AUC)

        Jan 2000 - Jan 2001 - 1 Year

      • Accounting in commerce

        Alexandria University (ALEXU)

        Jan 1994 - Jan 1998 - 4 yr

      • High School - Thanaweya Amma

        Portsaid Language School

        Jan 1994 

      Activities

      • Accompanying my husband during his diplomatic post at Moscow

        Volunteering

        Nov 2005 - May 2007 -1 yr, 6 months

      Achievements

      I love reading , and Painting

      Skills

      • Office management
      • Admin Assistant
      • Microsoft Powerpoint
      • Office Manager
      • Microsoft Excel
      • Microsoft Office
      • Accounting
      • Accounting

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • Russian

        Beginner

      Training & Certifications

      • Time Management

        Horizone ·2002
      • Time Management

        2002
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