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ingy salah eldin mazhar

Business Adminstrator at B Pro Trader

Dubai, United Arab Emirates

Work Experience

  • Business AdminstratorFull Time

    B Pro Trader

    Aug 2015 - Present -9 yrs, 11 months

    Egypt , Alexandria

    • Job Details:-Connecting Between Managers and Sales, Marketing -Helping Trader In Webinars -Arrange a Timetables for Coaches and Managers -Arrange a Timetable For Customer - Customer Care after selling
  • customer supportFull Time

    alexandria european capital

    Mar 2015 - Jul 2015 -4 months

    Egypt , Alexandria

    • Job Details:Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
  • secretarial and public relation Full Time

    al bedaya logistics

    Sep 2013 - Jun 2014 -9 months

    Egypt , Alexandria

    • Job Details:answering telephone calls maintaining diaries arranging appointments taking messages typing and word processing filing organising and servicing meetings (producing agendas and taking minutes) managing databases prioritising workloads recruiting, training and supervising junior staff handling correspondence implementing new procedures and administrative systems liaising with relevant organisations coordinating mail-shots and similar publicity tasks
  • Education

    • College Diploma in economic science

      Faculty of Economics and Political Sciences

      Jan 2015 - Jan 2017 - 2 yr

    • Diploma in Banking in Banking

      Alexandria University (ALEXU)

      Jan 2015 - Jan 2017 - 2 yr

    • faculty of commerce in economics

      Alexandria University (ALEXU)

      Jan 2009 - Jan 2014 - 5 yr

    • High School - Thanaweya Amma

      huda sharawy

      Jan 2009 

    Activities

    • Foreign convoys at Resala Charity Organization

      Volunteering

      Jan 2009 - Present -16 yrs, 6 months

    Achievements

    i were a head of Sports Committee at Economic Society in faculty of commerce - economic department

    Skills

    • Microsoft Office
    • computer
    • Customer Service
    • secertarial
    • Banking

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • icdl

      Armed Forces of Science and Technology·2014
    • tot

      talent world wide·2013
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