Ingy Mamdouh
Seeking a challenging business position
Heliopolis, Cairo, EgyptWork Experience
Executive Office Manager of CEO & HR ExeutiveFull Time
Yalla powered by BT (British Telecom)
Feb 2009 - Present -16 yrs, 4 months
Egypt , Cairo
- Job Details:Organizing the head office activities, following up to all the administrative correspondences, weekly reporting demanded tasks and it’s execution plan (according to my time management schedule) to the GM, as I am an assistant of a German GM, I am responsible of translating most of the incoming & outgoing letters, Memos, organizing GM's meetings and conference calls either inbound or outbound, following up to his business schedules (daily business tasks and appointments), facilitate his business trips by handling reservations & preparing his business schedules, arranging all the visits either in or out the office, establishing company profile to define companies’ activities and previous achievements, establishing and monitoring some administrative processes such as L2C - Lead to Cash Process- also inventing templates that reach the process objectives (Application Sheets), establishing a well organized filing system by PC and also manual processes, handling all the filing processes either soft copies via PC or hard copies through the manual filling processes, working through one of the companies’ admin systems which had been established upon Microsoft Sharepoint and Infopath, one of the company’s presenting team at the forums and the seminars which it engaged with - ICT 2009 & 2010 - Cisco 2009,] also I’m acting as Executive Operation and member of the Co’s Innovation Team. as a HR Executive my main concerns are to cooperate and interact with all other departments, supervising the attendance movement of the office staff members, holding trainings and courses either practical or through lectures after being evaluated, planned, and approved by the higher Administrative Division of the company, participate in the procedure of the monthly paying widgets, receiving employees complains and problems, trying to give them a hand and find them fit solutions in order to reach their satisfaction so they could achieve the company's goals and objectives.
Executive Office Manager & HR CoordinatorFull Time
Integrated Projects & Engineering Services Co. (IPEC)
Feb 2002 - Aug 2008 -6 yrs, 6 months
Egypt , Cairo
- Job Details:Organizing the head office activities, handling all incoming or outgoing communications, organizing GM's meetings and all it's inquiries like preparing meetings agendas and minutes of meetings, also organizing his calls, and all other added requirements to ease his responsibilities, facilitate his business trips by handling reservations & preparing his business schedules, arranging all the visits either in or out the office, establishing a well organized filing system by PC and also manual processes, handling all the filing processes either they are soft or hard copies, following up to all administrative correspondences, negotiating with suppliers to reach the more comfortable offers fitting with the company's package, following up our Purchase Orders, insuring it's arrivals & the processes of it's logistics & documentations, one of the presenting team of the company in the seminars in which it engages, working as a HR coordinator with all it's responsibilities and activities, supervise the attendance movement of all the office staff members, cooperate with the heads of all departments in order to have an accurate assessment of the employees in each department which leads to their annual promotions and appraisals or penalizing, trying always to stimulate the best in them by holding trainings and courses either practical or through lectures, establishing & organizing confidential files for each employee and responsible of any documents related to any of them, one of my major was being the link between them and the company's administrative division, receiving their complains and problems, trying to find solutions that fit the company as well as them in order to achieve company's goals and objectives
Assistant of the Marketing DirectorFull Time
Future Online Co.
Aug 2000 - Jan 2002 -1 yr, 5 months
Egypt , Cairo
- Job Details:Helping the Marketing Director in sitting up well plotted strategies and new policies which serve our annual marketing Plans to fulfill the company's goals, Planning for our attendance of the annual exhibitions, Held weekly meeting for our representatives discussing their weekly reports to put out results and their proper solutions in order to change plans to fit with the markets strategies, Supporting our representatives with the data that helps them to fulfill our marketing annual plan, Working as a customer support and after sale following up
Education
On going in Executive Management
American University in Cairo (AUC)Jan 2012 - Jan 2014 - 2 yr
BA of Arts in English Lanuage and Literature
Ain Shams University (ASU)Jan 1996 - Jan 2002 - 6 yr
Activities
Seminars committee member assistant at ASHRAE Cairo Chapter Org
Volunteering
Dec 2000 - Jan 2001 -1 month
Seminars committee member assistant at ASHRAE Cairo Chapter Org.
Volunteering
Dec 1999 - Jan 2000 -1 month
Sales Representative at TECH Co. for Computers Maintenance & Networks
Student Activity
Jun 1997 - Jan 1998 -7 months
Achievements
One of my projects was L2C (Lead to Cash) working process. it is a work frame i made it up to enhance the working flow between departments, and ends up by delivering our business services to our customers with high quality and in time .
Skills
Languages
English
Advanced
Training & Certifications
ITIL
British Telecom·2009Marketing Management
AUC·2005Principles of Business & HR Management
AUC·2004