imraan Ebrahim

Senior Business & System Analyst

• Job Details:Facilitate the project life cycle from start to finish (initiation to closure), drive system optimization and process improvement initiatives across business applications, lead training needs assessments and developing training materials for end-users, manage business improvement projects and provide specialized process-related support, conduct financial management activities and ensure alignment with IT risk governance, oversee documentation for business and systems processes, contribute to SHEQ responsibilities across the business, facilitate vendor and stakeholder engagements, part of the SAP S/4HANA implementation, project lead on the Lineview & MySHEQ solution implementation.

Senior Business Process Analyst

• Job Details:Evaluated business process changes and delivered evidence-based improvement recommendations, designed, documented and implemented departmental processes for Microsoft D365 (CE & F&O), led value chain analysis and facilitated cross-functional process mapping, supported ERP training content development, including guides and presentations, coordinated and executed user acceptance testing (UAT), compiled standard operating procedures (SOPs), PowerBI reports, and financial documentation.

Project Administrator & Business Process Analyst

• Job Details:Partnered with Western Cape government departments (Transversal Application Services (TAPS) & Provincial Data Office (PDO)) to streamline operations, created detailed business and functional requirements, as-is/to-be models, and user stories, managed internal/external service desk requests and maintained centralized logs, designed agile management process models and supported service desk operations, oversaw SharePoint content, infographic development, timesheet records, and training materials, conducted financial management activities, utilized PowerBI for reporting and maintained templates, guides, and checklists.