Iman El-Hadi Helal

Executive AssistantFull Time

• Job Details:Responsibilities:- 1. Reception Note • Answer general phone inquiries using a professional and courteous manner. • Direct phone inquiries to the appropriate staff members. • Reply to general information requests with the accurate information. • Greet clients/suppliers/visitors to the organization in a professional and friendly manner. 2. Office administration • Checked the schedule daily to notify employees of upcoming client appointments and other events. • Use computer word processing, spreadsheet, and database software to prepare reports and documents. • Sort incoming mail, faxes, and courier deliveries for distribution. • Forward incoming general e-mails to the appropriate staff member. • Purchase, receive and store the office supplies ensuring that basic supplies are always available. • Code and file material according to the established procedures. • Update and ensure the accuracy of the clinic's databases. • Backup electronic files using proper procedures. • Provide secretarial and administrative support to management and other staff. • Coordinate the maintenance of office equipment. 3. Supervisory skills • Manage the clinic agendas • Making sure efforts are focused on customer satisfaction • Coordinate communication and channels between clinic's departments. • Uphold confidentiality standards across all communication and documentation of customers data • Promoting an open knowledge-sharing environment that builds knowledge, skills, and service for the benefit of the clinic as a whole. • Monitor following the rules, regulations, and procedures. • Ensure operations team members have the skills to successfully perform key tasks and meet the performance expectations of their roles. • Skills development of employees on key administrative duties for clinic center that may include specify of duties, submitting all necessary reports, etc.