iman Elhendawy

Export Logistics HeadFull Time

• Job Details:• Register incoming orders from clients & logistics activities. • Handling Shipping procedures & follow up customs clearance. • Organizing all shipments in line with company requirements. • Ensuring the integrity of export documentation such as Bills of lading, inspection certificates, Commercial invoices and packing lists, etc…… • Preparing and maintaining a delivery schedule and communicating to all relevant departments. • Verification of all freight invoices. • Resolve problems concerning transportation, logistics systems, and customers’ issues. • Negotiate transportation rates or services. • Review the letter of credit and ensure that the shipping documents in compliance with customs rules and regulations. • Do monthly reports and propose it to Export Manager. • Direct Communication with our abroad Customers about their needs. • Follow up the customer’s satisfactions. • Manage all communications with customers and monitor all the samples orders. • Responsible to choose the best way of shipping. • Prepare all license applications and agreements for all technical data sheet and ensure adherence to all company policies and procedures. • Providing administrative support in the planning and execution of the exhibition procedures. • Responsible for the Export subsidies file. • Setting up the required filing systems according to the ISO System. Additional tasks: • Looking for potentials customers worldwide. • negotiating terms of payment and / or delivery (on the phone, via e-mail or via video conference) • Writing and responding to offers and enquiries • Sales and marketing (writing offers, monitoring orders / cases, key account management, sales negotiations, dealing with complaints). • To make sure that the existing clients are retained and maintained while developing the new customers