Ilyas Ek

Ticket Reservation Executive

• Job Details:Ensuring the accurate booking and issuance of airline, train, or other transportation tickets for clients, while adhering to all pricing and schedule information. Handling reservation systems to book hotels, rental cars, excursions, and other travel services, making changes or cancellations when necessary. Offering clients detailed information about flight schedules, baggage policies, visa requirements, and other travel-related information. Assisting clients with queries, changes to their bookings, and offering solutions to any issues or disruptions that may arise. Handling financial transactions related to ticket purchases and reservations, including invoicing clients, processing credit card payments, and issuing refunds. Suggesting the most suitable travel routes, classes of service, and accommodation options based on clients' preferences and budgets. Staying informed on the latest travel industry trends, airline policies, and government regulations to provide accurate advice to clients. Communicating with airlines, hotels, and other travel vendors to ensure that reservations are confirmed and special requests are fulfilled. Ensuring that all travel documents, such as tickets, itineraries, and boarding passes, are prepared and sent to clients in a timely manner. In case of cancellations, delays, or other disruptions, working to rebook clients quickly and efficiently, ensuring minimal impact on their travel plans. Making sure all bookings comply with relevant laws, regulations, and airline/hotel policies to avoid issues during the travel process.

Ticket Reservation Executive

• Job Details:Conducting in-depth consultations with clients to understand their travel preferences, needs, and budget constraints. Providing expert advice on destination options, travel itineraries, and activities based on client requirements. Designing customized travel itineraries that cater to the client's interests, budget, and time constraints. Coordinating transportation, accommodation, and other travel arrangements to create a seamless experience. Making flight, hotel, car rental, and other travel reservations using booking systems and ensuring all details are accurate. Managing changes to reservations and addressing any issues that may arise during the booking process. Staying up-to-date on travel trends, visa requirements, and other relevant information for various destinations.