IKECHUKWU MADUABUCHUKWU OKOLO

IBEX Webchat Adviser Full Time

• Job Details:I receive customer's chats for series of issues regarding their TalkMobile UK Account. I help the customers resolve their queries within a short interval and at the end get a good customer Survey report. My MTD Score has been promisingly great. I also respond to email sent in by customers regards series of issues ranging from Account Information Updates, Billing Issues, Upgrades, Cancellation of Contracts and Complaints. Also Works in the acquisition section respectively with the Webchat. I create a customer contract account and conduct credit checks then place orders for phone and SIM card. I effectively used the Bank Wizard, Live Person Chat, Digitalk Service 5.0 and Microsoft Office.

Chief Executive Officer Full Time

• Job Details:I am the business owner of this company. We deal on wholesale and retail sales of different products ranging from Shoes, Handbags, Islamic Wears, Necklaces Etc. I oversee the activities of this company as well receive frequent reports from the General Manager of my company.

Marketing ManagerFull Time

• Job Details:I was In Charge of the Marketing Department in charge of sales of Computer Systems and Hardware Accessories. I had Marketers reporting to me on daily basis. I ensured the company got supply contracts and as well ensured that all necessary advert processes are carried out effectively. I was a hardworking, friendly, sincere and multitask handler.