Ijaj Ahmed

Senior Executive AR and Analyst

• Job Details:Supervised a team of 10 claims specialists, providing guidance on complex claim resolution and payer communication strategies. Conducted training sessions for junior staff on effective claim follow-up practices, billing error prevention, and payer escalation procedures. Resolved high-value or escalated claims by liaising with payer representatives, resulting in expedited payment and increased revenue recovery. Ensured compliance with insurance payer policies, HIPAA regulations, and industry standards across all claim processing activities. Expert in using claims management software Epic to process, track, and resolve claims efficiently. Ensured timely follow-ups on outstanding claims, reducing accounts receivable aging.