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Israa Imam

Administrative Assistant

Cairo, Egypt

Work Experience

  • Administrative AssistantFull Time

    Asmaa Hassan Academy

    Dec 2022 - Jun 2024 -1 yr, 6 months

    • Administrative AssistantFull Time

      Yup Art Acacdemy

      May 2022 - Dec 2022 -7 months

      • community support representativeFull Time

        Uber

        Nov 2017 - Jun 2020 -2 yrs, 7 months

        Egypt , Cairo

        • Job Details:Providing proactive and reactive support for Saudi Partners making sure to maintain a high level of Supply hours by calling them on a monthly basis, Escalating issues to Pocs in different departments related to the customer issues.

      • Call center agentFull Time

        Orange

        Jan 2017 - Jul 2017 -6 months

        Egypt , Giza

          • Education

          • Bachelor's Degree in Italian language and Literature

            Ain Shams University (ASU)

            Jan 2009 - Jan 2013 - 4 yr

          Skills

          • Customer Service
          • Customer Care
          • Teaching
          • Microsoft Word
          • SDL Trados
          • Microsoft Powerpoint
          • Translation
          • Microsoft Excel

          Languages

          • Arabic

            Fluent

          • English

            Intermediate

          • Italian

            Intermediate

          Training & Certifications

          • English conversation

            Amideast·2015

          • business English

            Berlitz·2014
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