
Ihab Safwat
Business Transformation, PMO and Strategy Execution - PMP, SAFe4, OPM & MBA-MSM
Nasr City, Cairo, EgyptWork Experience
Project Management DirectorFull Time
- Job Details:Managing Majed Al-Futtaim key strategic programs and cross-functional initiatives.
Director of Strategic Planning & PMOFull Time
- Job Details:Reporting Line - Chief Executive Officer Key Result Areas: • Establishing and directing Centro Group's strategic program, initiatives, and committees. • Steering the Program Management Office for CX and DX projects and the Process Excellence department. • Leading a team of skilled professionals, providing mentorship and coaching for their career development. • Forming Centro's governance committees and designing the strategic Building Blocks Program, ensuring alignment between strategic goals and objectives. • Orchestrating the successful delivery of more than 15 external and internal projects, including the establishment of the KSA office and data academy training center. • Reengineering Process Excellence functions, implementing best practices to improve organizational operational efficiency and resulting in significant internal stakeholders' satisfaction and engagement.
Head of Strategic Planning & PMOFull Time
Integrated Diagnostics Holdings
Sep 2021 - Mar 2023 -1 yr, 6 months
Egypt , Cairo
- Job Details:Reporting Line - Chief Executive Officer Key Result Areas: • Structured the Program Management Office "PMO", set the foundation for effective organizational project management. • Directed IDH companywide programs and projects to ensure successful delivery and alignment with strategic goals. • Managed the roll-out of IDH's top-notch branches “15 laboratories and 4 radiology centers” with an overall budget of EGP 800k Million, increased market share in the radiology sector, and improved patient satisfaction and access in laboratories by 20%. • Orchestrated the launch of the warehouse management system (WMS), revamped AlMokhtabar and Alborg laboratories websites/applications, and courier management system across Egypt “across 500 couriers serving 550 branches” to streamline operations and improve efficiency with an overall budget of EGP 200k Million.
Head of Strategic Planning & PMOFull Time
Endorse Finance
Jun 2020 - Aug 2021 -1 yr, 2 months
Egypt , Cairo
- Job Details:Reporting Line - Chief Executive Officer Key Result Areas: • Led the execution of Endorse's strategic plan, ensured alignment with the company strategy, vision, and objectives. • Implemented and maintained Corporate Risk Management. • Established the Strategic Planning, PMO, and Risk Management departments, provided the foundation for effective project management and risk management across the company. • Managed the launch of Endorse's Leasing, Factoring, and Consumer Finance lines of business to drive revenue growth and market expansion. • Streamlined the customer onboarding process that reduced the time to onboard a new customer by 50%.
Education
MBA in Globalization
Maastricht School of Management (MSM)Jan 2006 - Jan 2008 - 2 yr
BS in Accounting
Ain Shams University (ASU)Jan 1993 - Jan 1998 - 5 yr
High School - Thanaweya Amma
El Makreezy Language SchoolJan 1993
Achievements
Master of Business Administration (MBA) Thesis Title: The role of Analytical Customer Relationship Management (ACRM) in Transforming the Egyptian Telecom Industry from Product/Service Centric view To Customer Centric View Location: Cairo Egypt – Year 2008
Skills
- Project Management
- Microsoft projects
- GSM
- Program Development
- transformation
- PMO
- Organizational Development
- Communication
- Problem Solving
- Team Player
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Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
Scaled Agile Framework® (SAFe4)
Scaled Agile Inc·2018Certified Scaled Agile Framework - SAFe4 Agilist
Scaled Agile Inc·2018Train the Trainer (TOT)
Orange Egypt·2017Orange Project Manager
Orange & Ecole Polytechnique Executive Education·2017Project Management Professional
Project Management Institute·2014Project Management Professional (PMP)
Riti·2014