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Ihab Safwat

Business Transformation, PMO and Strategy Execution - PMP, SAFe4, OPM & MBA-MSM

Nasr City, Cairo, Egypt

Work Experience

  • Project Management DirectorFull Time

    Majid Al Futtaim

    Jun 2024 - Present -1 yr

    Egypt , Cairo

    • Job Details:Managing Majed Al-Futtaim key strategic programs and cross-functional initiatives.
  • Director of Strategic Planning & PMOFull Time

    Centro Global Solutions

    Mar 2023 - May 2024 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:Reporting Line - Chief Executive Officer Key Result Areas: • Establishing and directing Centro Group's strategic program, initiatives, and committees. • Steering the Program Management Office for CX and DX projects and the Process Excellence department. • Leading a team of skilled professionals, providing mentorship and coaching for their career development. • Forming Centro's governance committees and designing the strategic Building Blocks Program, ensuring alignment between strategic goals and objectives. • Orchestrating the successful delivery of more than 15 external and internal projects, including the establishment of the KSA office and data academy training center. • Reengineering Process Excellence functions, implementing best practices to improve organizational operational efficiency and resulting in significant internal stakeholders' satisfaction and engagement.
  • Head of Strategic Planning & PMOFull Time

    Integrated Diagnostics Holdings

    Sep 2021 - Mar 2023 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:Reporting Line - Chief Executive Officer Key Result Areas: • Structured the Program Management Office "PMO", set the foundation for effective organizational project management. • Directed IDH companywide programs and projects to ensure successful delivery and alignment with strategic goals. • Managed the roll-out of IDH's top-notch branches “15 laboratories and 4 radiology centers” with an overall budget of EGP 800k Million, increased market share in the radiology sector, and improved patient satisfaction and access in laboratories by 20%. • Orchestrated the launch of the warehouse management system (WMS), revamped AlMokhtabar and Alborg laboratories websites/applications, and courier management system across Egypt “across 500 couriers serving 550 branches” to streamline operations and improve efficiency with an overall budget of EGP 200k Million.
  • Head of Strategic Planning & PMOFull Time

    Endorse Finance

    Jun 2020 - Aug 2021 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:Reporting Line - Chief Executive Officer Key Result Areas: • Led the execution of Endorse's strategic plan, ensured alignment with the company strategy, vision, and objectives. • Implemented and maintained Corporate Risk Management. • Established the Strategic Planning, PMO, and Risk Management departments, provided the foundation for effective project management and risk management across the company. • Managed the launch of Endorse's Leasing, Factoring, and Consumer Finance lines of business to drive revenue growth and market expansion. • Streamlined the customer onboarding process that reduced the time to onboard a new customer by 50%.
  • Education

    • MBA in Globalization

      Maastricht School of Management (MSM)

      Jan 2006 - Jan 2008 - 2 yr

    • BS in Accounting

      Ain Shams University (ASU)

      Jan 1993 - Jan 1998 - 5 yr

    • High School - Thanaweya Amma

      El Makreezy Language School

      Jan 1993 

    Achievements

    Master of Business Administration (MBA) Thesis Title: The role of Analytical Customer Relationship Management (ACRM) in Transforming the Egyptian Telecom Industry from Product/Service Centric view To Customer Centric View Location: Cairo Egypt – Year 2008

    Skills

    • Project Management
    • Microsoft projects
    • GSM
    • Program Development
    • transformation
    • PMO
    • Organizational Development
    • Communication
    • Problem Solving
    • Team Player
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Beginner

    Training & Certifications

    • Scaled Agile Framework® (SAFe4)

      Scaled Agile Inc·2018
    • Certified Scaled Agile Framework - SAFe4 Agilist

      Scaled Agile Inc·2018
    • Train the Trainer (TOT)

      Orange Egypt·2017
    • Orange Project Manager

      Orange & Ecole Polytechnique Executive Education·2017
    • Project Management Professional

      Project Management Institute·2014
    • Project Management Professional (PMP)

      Riti·2014
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