Umar Iftikhar

Business Analyst & Project Manager

Islamabad, Pakistan
  • Business Analyst
  • Change Management
  • Process Modeling
  • MS Power Point
  • People Management

Work Experience

Product Development Specialist (PMO and Business Analyst (CRM, Enterprise Solutions))Full Time

Telenor Pakistan

June 2013 - Present • 10 yrs, 10 months

Acting Assistant Manager Product DevelopmentFull Time

Telenor Pakistan

May 2012 - September 2014 • 2 yrs, 4 months

Product Development Specialist (Enterprise & Customer Management Solution)Full Time

Telenor Pakistan

August 2010 - May 2012 • 1 yr, 9 months

System and Process Executive (Contact Center Solutions Business Analyst)Full Time

Telenor Pakistan

August 2007 - August 2010 • 3 yrs

Education

  • BS Computer Sciences in Computer Sciences

    Allama Iqbal Open UniversityJan 2000 to Jan 2005 · 5 Years

  • High School - Other

    Petroman Training Institute Jan 2000

Skills

Tools and Fields of Expertise

  • Business Analyst
  • Change Management
  • Process Modeling
  • MS Power Point
  • People Management
  • Project Management
  • Microsoft Project
  • MS Visio
  • BPMN

Languages

  • English

    Fluent

  • Urdu

    Fluent

Training & Certifications

  • Business Analysis Professional

    Telenor Pakistan ·2014

  • Strategic Project Management

    TeraBiz·2012

  • Project Management Professional

    Telenor Pakistan ·2012

  • Six Sigma Yellow Belt

    Telenor Pakistan ·2008
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