Basic Info

Essam Abo al-dahab

5 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Marketer , promoter and seller at Al-Henawy Mediacl Supplies

Experience Details

Marketer , promoter and seller

Marketing/PR/Advertising

Entry Level

Marketer and promoter Of the various medical products of the company, and a seller for many entities and institutions and Hospital


Company Details

Al-Henawy Mediacl Supplies

Cairo, Egypt

11-50 employees

Medical Devices and Supplies

NA

Feb 2016 to present (10 months)
Act As Team Leader, Reporter, Support at Tansik 2014 team at RAYA CONTACT CENTER

Experience Details

Act As Team Leader, Reporter, Support at Tansik 2014 team

Customer Service/Support

Experienced (Non-Manager)

Act As Team Leader, Reporter, Support at Tansik 2014 team working For Ministry of State for Administrative Development With Raya Contact Center To offer help and guidance to the students who apply for the universities and colleges with the electronic Tansik system .


Company Details

RAYA CONTACT CENTER

Cairo, Egypt

More than 1000 employees

Consumer Services

www.rayacc.com

Jul 2014 to Nov 2014 (4 months)
( VODAFONE 888 ) CALL CENTER AGENT ( ENGLISH SKILL TEAM ) at ECCO OUTSOURCING

Experience Details

( VODAFONE 888 ) CALL CENTER AGENT ( ENGLISH SKILL TEAM )

Customer Service/Support

Experienced (Non-Manager)

Dealing with customers inquires and problems and handling the customers whatever their behavior or education offering the maximum help and guidance and the correct information besides achieving the best quality.


Company Details

ECCO OUTSOURCING

Cairo, Egypt

More than 1000 employees

Consumer Services

www.eccooutsourcing.com

Feb 2014 to Jun 2014 (4 months)
TANSIK 2013 PROJECT MEMBER (BACK END at Ministry of State for Administrative Development

Experience Details

TANSIK 2013 PROJECT MEMBER (BACK END

Customer Service/Support

Entry Level

·Working in Ministry of State for Administrative Development which offer online help and guidance to the students who apply for the universities and colleges with the electronic Tansik system Through Including the online Web Page (Facebook).


Company Details

Ministry of State for Administrative Development

Cairo, Egypt

More than 1000 employees

Government

www.ad.gov.eg

Jul 2013 to Nov 2013 (4 months)
TANSIK 2011 PROJECT MEMBER (BACK END) at Ministry of State for Administrative Development

Experience Details

TANSIK 2011 PROJECT MEMBER (BACK END)

Customer Service/Support

Entry Level

·Member, consultant, reviewer and coordinator at Tansik 2011 team working in Ministry of State for Administrative Development which offer online help and guidance to the students who apply for the universities and colleges with the electronic Tansik system.


Company Details

Ministry of State for Administrative Development

Cairo, Egypt

More than 1000 employees

Government

www.ad.gov.eg

Jul 2011 to Oct 2011 (3 months)

Education

BA in English Language

Education Details

BA

English Language, Other Languages (Arabic, French), English Literature

Sohag University, Egypt

C / Good / 65 - 75%

Drama, Phonetics, Literature, Novel, Poetry, Translation, Criticism, Research Methods, Grammar , Essay, Civiliztion, French Language, Arabic Language

N/A

Sohag University
2008 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sohag Military High School

Egypt

2007

A / Excellent / 85 -100%

N/A

Sohag Military High School
2007
This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

( VODAFONE 888 ) CALL CENTER AGENT ( ENGLISH SKILL TEAM )Act As Team Leader, Reporter, Support At Tansik 2014 TeamArabicConsumer ServicesCreativeCustomer ServiceCustomer SupportDrawingEducationEnglishEnglish LanguageEnglish LiteratureFootballFrenchGamingGovernmentHanging OutHard WorkerInformation TechnologiesInteractiveInternetLinuxMarketer , Promoter And SellerMarketer And PromoterMarketingMedical Devices And SuppliesMicrosoft CRMMicrosoft ExcelMicrosoft PowerPointMicrosoft WindowsMicrosoft WordOnline CoursesOther Languages (Arabic, French)Ping-pongProblem SolverReadingSupportSwimmingTANSIK 2011 PROJECT MEMBER (BACK END)TANSIK 2013 PROJECT MEMBER (BACK ENDTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft CRM

Microsoft CRM

: Advanced

: Extreme - I love it!

:

3-5 years

Linux

Linux

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Education

Education

: Advanced

: Extreme - I love it!

:

3-5 years

Customer Support

Customer Support

: Advanced

: Medium

:

3-5 years

Marketer And Promoter

Marketer And Promoter

: Intermediate

: Medium

:

1-3 years

Key Skills

Hard worker, Creative, Problem Solver, Interactive, Team Player

Online Presence

https://www.linkedin.com/in/idaarkyhttps://www.facebook.com/1esam.saidhttps://twitter.com/iDaarky

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