Sabreen Ahmed
Smile always better. Ready initiate now.
Minya Alqamh, Sharqia, EgyptWork Experience
Quality Control Specialist (call Center Quality)Full Time
Smartcom
May 2017 - Sep 2020 -3 yrs, 4 months
Egypt , Cairo
- Job Details:I work here as an employee in the quality control (customer service) of the company. I make a variety of tasks: I work on Microsoft Word, Excel, and Outlook: I use sheet for copywriting. I create formulas and functions and register requests for banks. I receive and send emails. I scan, print, and photocopy documents and images. I call and reply on customers by phone.
Education
Bachelor's Degree in Quality Control
Workers UniversityJan 2016
High School - Thanaweya Amma
Hamza ibn Abdul Muttalib Secondary School for GirlsJan 2012
Achievements
- I got Certificate in ICDL in March 2016 from Binary Egypt Company. - Photography Usually, I take many photos in most of places I visit. I had much experience. - I got Certificate in ICDL in February 2017 from The American University of Sciences. - I depended on myself in facebook marketing and achieved good results in it. - I have experience can not be uderestimated in Call Center and Quality Control.
Skills
- Social Media
- Data Entry
- Call Center
- Customer Service
- Quality Control
- Computer Skills
- Communication skills
- Facebook Marketing
- Microsoft Office
- receptionist
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Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
ICDL Course
Emirates Training Center·2017English Language
The American University of Sciences·2017CDL Certificate
Binary Egypt Company·2016